Afdzan Salmi Samad

I am a highly skilled eLearning specialist with expertise in planning, developing, and delivering engaging eLearning content for adult learners. With a strong background in both WSQ (Workforce Skills Qualifications) and non-WSQ courses, I have successfully contributed to the academic development and growth of various educational programs.

I am a versatile and accomplished professional with a strong background in eLearning, STEM program management, multimedia education, and customer service support. With a proven track record of success, I bring a wealth of experience in curriculum design, training and mentoring, multimedia content development, and customer service excellence.

In my role as an eLearning Specialist, I have planned and developed engaging eLearning content for adult learners, catering to both WSQ and non-WSQ courses. Additionally, I have played a key role in supporting the academic manager in developing courseware and coordinating marketing efforts, ensuring effective communication and brand consistency.

As a STEM Program Executive, I have designed comprehensive curriculum for preschool and elementary programs, fostering critical thinking and problem-solving skills. I have excelled in overseeing day-to-day operations, ensuring high-quality STEM learning experiences, and performing audits of course content. Furthermore, I have trained and coached colleagues in course development and facilitated training sessions for new hires.

In my role as a Multimedia Educator cum Customer Service Support professional, I have prepared SOW and lesson plans for ICT and non-ICT subjects, mentoring and training educators to perform effectively. I have also supervised learners in national game development competitions and provided technical support for the organization's e-learning system, ASKnLearn.

Throughout my career, I have demonstrated adaptability, creativity, and a dedication to enhancing educational experiences. I thrive in collaborative environments, where I can leverage my expertise to create engaging learning materials, train and mentor educators, and deliver outstanding customer service.

If you are looking for a versatile and passionate professional committed to driving educational excellence, let's connect. I am eager to explore new opportunities to contribute to the success of your organization and make a positive impact in the field of education.

Trained in Digital Marketing and Digital Media Design.