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Ana Tan

Ana Tan

Learning Facilitator
Bukit Timah Estate

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About Ana Tan:

As I progress in the working life, the sense of accomplishment seeks out my passion to impart knowledge and skills. I have always been a keen learner in many areas as I live with a “ Knowledge is Power" belief, the more we know we better we can ready ourselves in our next step forward in life. I have an inquisitive mind and  have developed excellent communication skills socially and professionally. I believe I can be an asset to any organisation that I am awarded the opportunity to work under or with. Last but not least, my 30 years of experience in service excellence and client relationship[ ( personal / corporate ) will create a positive and conducive learning environment for my learners( youth & adult alike ). I am ACLP trained, a result of me seeking to be properly certified in learning facilitator platforms.

Experience

  • Supervise in-flight service and care for passenger handling and safety
  • To render personalised service and care for passengers’ comfort and needs
  • To uphold and maintain standard flight procedures and policies
  • Crisis management skills in critical situations

 

  • Professional knowledge in financial planning
  • Render personalised service and care to their risk management portfolio
  • Continuous upgrading of knowledge in the relevant field
  • Specialised in Global Health & Employee Benefits

Education

1991-1993    SHATEC Singapore Hotel Association Training and Education Centre (Diploma in Tourism Studies )

2008    Attained as Associate Financial Planner – FPAS Financial Planning Association of Singapore ( AFP )

2010    Attained as Associate Wealth Planner – FPAS Financial Planning Association of Singapore ( AWP )

2023    Attained WSQ ACLP ( Advanced Certificate in Learning and Performance ) under  IAL

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