jovan wong

As a year 1 business analyst undergraduate, I am developing a strong foundation in business principles and data analysis techniques. I am passionate about using data to inform business decisions and improve operational efficiency. With proficiency in Excel, SQL, and Python, I am skilled in collecting, cleaning, and analyzing large data sets to uncover valuable insights. I am a quick learner with strong analytical skills and excellent attention to detail. As I continue my education, I am eager to gain hands-on experience in the field and make meaningful contributions to businesses and organisations.

Ministry of Manpower (MOM)                                                                                                                                              Dec 2021 - May 2022

Outbound - Customer Service Officer

• Consistently ranked in the top 10 performers in the department of 90, and placed 2nd in quantitative performance in Mar 2022
• Scheduled and conducted 50 interviews a day with respondents to complete labour force surveys via phone calls and field visits
• Verified completed survey cases for accuracy and reliability of data, ensuring data quality and entry compliance

Singapore Armed Forces (SAF)                                                                                                                                                Jan 2021 - Nov 2022

Deputy Manpower Officer - Lieutenant

• Conducted Individual Physical Proficiency Tests (IPPT) and live firings, contributing to the operational readiness of the unit
• Spearheaded Unit’s Anniversary Awards by formulating metrics to nominate deserving individuals for respective awards
• Managed staffing, personnel movement, leave administration, disciplinary issues, and courses for a unit of over 400 servicemen
• Achieved Band 1 for WY 21/22 Mid-Year Human Resources Audit (0 demerit points) 
• Served as the secretary for the unit's Commanding Officer (circulation of conference material, taking minutes, etc.)

Housing Development Board (HDB)                                                                                                                                                          Dec 2019

Intern

• Tasked to research the construction and design of street lights for the Pulau Tekong land expansion
• Attached to engineers for on site visits (Borehole drilling, soil and sediment testing, and coastal geology studies)
• Contributed to project meetings and discussions by sharing research findings and insights, demonstrating effective communication skills and the ability to collaborate with cross-functional teams

Ministry of Law                                                                                                                                                                        Jun 2019 - Aug 2019 Youth Ambassador

• Assisted in the guidance of over 100 foreign delegates that were attending the Singapore Convention of Mediation Ceremony and Conference in Singapore, and introduced them to the various attractions such as the Botanic Gardens

National University of Singapore (NUS)                                                                                                                               Aug 2022 - July 2026          

• Bachelor of Science of Business Analytics (Honours), Second Major in Statistics
• Recipient of NUS Merit Scholarship, Cumulative Grade Point Average (4.30/5.0)
• Member of the 2022 School of Computing faculty basketball team (Placed 2nd in the Inter-Faculty Games)
• Temasek Hall Marketing Committee, Temasek Hall Block Committee, Temasek Hall Beyond Borders
• Elected Captain of Temasek Hall Basketball team 

Tampines Meridian Junior College (TMJC)                                                                                                                         Feb 2018 - Nov 2019

• Cambridge GCE ‘A’ Levels:  H2 Physics, H2 Chemistry, H2 Mathematics, H2 Economics (AAA/A)
• Member of College’s Talent Development programme and Youth Governance Programme
• Elected Vice Captain of ‘A’ Division Basketball championship team
• Recipient of Tan Teck Meng Scholarship, College Chairman Award, Edusave Character Award, and TMJC Book Prize