
Sariza Saleh
Customer Service / Support
About Sariza Saleh:
I am Independent person, enjoy interacting well with others, fast learner, willing to learn, good in multi tasking. Priority is to complete given assignments accurately and on time. Love opportunities to work in ab organization where I can contribute positively while developing myself personally and professionally
Experience
Team Assistant at Memphis Marine & Offshore for 9 months.
● Prepare, handle and coordinate shipments pertaining to client's needs.
● Handle client's enquiries/emails
● Coordinate with vendors (including forwarders) for all shipments
● Prepare and process shipping documents
● Billing and invoicing
● Ensure all jobs are complete satisfactory
● Processing of DO, PO, Performa invoices and Packing list
● Arrangement of supply/launch boat/safety boat appropriately
● Carried out any other adhoc tasks as assigned
● General admin duties.
Receptionist at Underwater Shipcare Pte Ltd for 5 years.
Greet clients as soon as they arrive and connect them with the appropriate party.
● Answer the phone in a timely manner and direct calls to the correct offices.
● Create and manage both digital and hard copy filing systems for all partners.
● Make travel arrangements and schedule meetings based on all partner's itineraries.
● Respond to questions and requests for information.
● Generate memos, emails and report when appropriate.
Beautician at Givenchy for 4 years
● Sells cosmetics and beauty products
● Offer skin care advice
● Performs makeover
● Product demo for customers
● Interact with customers
● Attend and understand customer needs.
Supervisor at Swenson's for 6 years
DESCRIPTION OF WORK:
● Monitor customer experience
○ Ensure guests are satisfied with food choices and service
○ Getting feedbacks from guests
○ Ensure the cleanliness of the restaurant
○ Renew guests survey responses to identify areas in which customer service
can be improved .
● Manage inventory
○ Ordering stocks
○ Oversee all inventory reports
○ Ensure all needed materials are on hand all the times
● Ensure adherence to food safety and sanitation standards
○ Requires consistently inspect restaurant's kitchen and oversee food
preparation to determine whether all food safety and sanitation regulations
and standards are being met
○ To check for food stock rotation, proper cleaning of kitchen equipment and
handling of food and removal of spoiled or outdated food items.
Admin Logistics at Bosch Rexroth for 6 years
● Planning shipments based on product availability and customers requests
● Tracking orders to ensure timely deliveries
● Preparing shipping documents (like invoices, purchase orders and bills)
● Schedule shifts for drivers and warehouse staff
● Maintain updated records of orders, suppliers and customers
● Provide information to customers about the status of their orders
● General admin duties (like answering phone calls, filing, emails etc
Education
Year 1989 - Year 1994 : PSLE at Yuqu n Primary School
Year 1994 - Year 1998 : GCE N level at Commonwealth Secondary School
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