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Sales Coordinator

    Sales Coordinator - Singapore - THE SUPREME HR ADVISORY PTE. LTD.

    THE SUPREME HR ADVISORY PTE. LTD.
    The Supreme HR Advisory Pte Ltd background
    Description
    Roles & Responsibilities

    Sales Coordinator

    • Salary: $2500-$2700
    • Work Location: Near Tai Seng MRT
    • Working Days: Mondays to Fridays
    • Working Hours: 8.30am to 5.15pm

    Job Responsibilities

    • Customer Support: Act as the first point of contact for customer inquiries via phone and email, providing prompt and courteous support. Escalate technical issues to the relevant teams when necessary.
    • Billing and Invoicing: Handle monthly billing processes, ensuring accurate and timely invoicing for our services. Work closely with the sales and finance teams to address any billing discrepancies.
    • Vendor Management: Maintain up-to-date records and reports on vendor performance, ensuring compliance with service level agreements (SLAs). Coordinate with vendors for issue resolution and service improvements.
    • Reporting: Prepare and present regular reports on customer service metrics, billing accuracy, and vendor performance to management.
    • Process Improvement: Continuously identify opportunities to improve operational efficiency, customer satisfaction, and internal workflows.
    • Database Management: Manage and update customer and vendor databases, ensuring accuracy and security of data.
    • Compliance: Ensure all activities comply with legal and company policies, particularly in data protection and privacy.

      Requirements
    • Nitec or Diploma in Business Administration, IT or related fields
    • At least 1 year of experience in an administrative role, preferably within an MSP or IT services environment.

    The Supreme HR Advisory Pte Ltd || 14C7279

    R Cheng Kai Ling

    Tell employers what skills you have

    Sales
    Process Improvement
    Customer Support
    Invoicing
    Administration
    Service Level
    Vendor Management
    Compliance
    Customer Satisfaction
    Customer Service
    Databases

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