Jobs

    Student Service Associate - Singapore - DYSLEXIA ASSOCIATION OF SINGAPORE

    DYSLEXIA ASSOCIATION OF SINGAPORE
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    Description
    Roles & Responsibilities

    DAS Admin Associate (Student Services) play a critical function as they are the main interface with our parents.

    Jobscope

    • Is responsible for the reception of their Learning Centre.
    • Answers all incoming telephone calls and enquiries and refers to the Centre Manager where necessary. Also handles all correspondence.
    • Assists the Centre Manager in all matters at the Centre, including preparation of time-tables, monthly reports to Senior Management, etc.
    • Maintains the Centre's common areas, eg. lobby, work area, printing room, storeroom and pantry in a neat, clean and orderly manner.
    • Supervises the work of the Centre's cleaning staff.
    • Collects Assessment Fees and Term Fees and issues receipts.
    • Receives applications for assessment or term fees subsidy and forward to the Bursary Officer for processing.
    • Ensures the security of the Learning Centre under the guidance of the Centre Manager.
    • Submits term fees collection report to the Centre Manager.
    • Prepares the Centre's Enrolment Audit submission.
    • Virtual assistant – provide administrative support to clients while working remotely

    Work location

    • North East or West area

    Working hours

    • 5 day work week (4 weekdays + 1 weekend)
    • Retail hours (may need to work up to 9pm on weekdays)

    For more information, please visit our Careers Page at

    Requirements

    • Minimum Diploma holders or with proven administrative and virtual assistant are preferred
    • Ability to work flexible hours (including weekday nights & weekends)
    • Ability to multi-task and adapt to changing work environment
    • Familiar with Microsoft Office applications & database software
    Tell employers what skills you have

    Ability to Multitask
    Interpersonal Skill
    Microsoft Office
    Microsoft Excel
    Customer Experience
    Written Skills
    Administrative Support
    Telephone Skills
    Team Player
    Customer Service

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