Jobs

    Clinic Ops Executive - Singapore - FRONTIER HEALTHCARE HOLDINGS PTE. LTD.

    FRONTIER HEALTHCARE HOLDINGS PTE. LTD.
    FRONTIER HEALTHCARE HOLDINGS PTE. LTD. Singapore

    1 day ago

    Default job background
    Description
    Roles & Responsibilities

    • Aim: To ensure smooth clinic operations, provide high-quality service to patients, and equip Clinic Ops Executives with necessary skills.

    • Job Responsibilities:
    • Ensure smooth clinic operations.
    • Handle patient registration, medicine dispensing, payment collection, and telephone inquiries at the counter.
    • Maintain clinic assets and materials effectively.
    • Ensure compliance with medication management policies and safety guidelines.
    • Review systems and processes regularly to update SOPs.
    • Promote best practices and ensure workplace safety measures.
    • Participate in new initiatives and continuous improvement projects.
    • Support implementation of workflows and organization initiatives.
    • Coordinate information on emergency plans like business continuity and pandemic plans.
    • Monitor key KPIs for Clinic Operations performance.
    • Maintain proper documentation for medical claims.
    • Handle patient feedback effectively.

    Skills:
    • Interpersonal Skills
    • Medicine
    • Administration
    • Team Player
    • Patient Registration
    • Appointment Scheduling
    • Able To Work Independently
    • Effective Communications

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