- Manage technical inquiries, follow up on customer requests, and prepare quotations.
- Offer technical and sales support to the Sales teams.
- Handle a group of customer accounts, prepare weekly sales reports, and generate additional reports as needed.
- Understand customer needs, requirements, and applications, and recommend products and services accordingly.
- Perform technical calculations and sizing for high-pressure pumps, valves, etc.
- Respond promptly to customer inquiries such as quotations, order status, and delivery schedules.
- Maintain a customer-focused approach and strive to exceed customer expectations whenever possible.
- Regularly update the customer database and quotation status in the SAP system, maintaining sales records.
- Develop a comprehensive understanding of the company's complete range of products and services.
- Perform any other duties as assigned by the supervisor.
- Hold at least a Diploma in any Engineering/Technical Field.
- Preferably have 1-2 years of relevant working experience.
- Prior experience in a similar industry, technical support/customer service, or handling technical sales related to mechanical/hydraulics is highly desirable.
- Proficient in MS Office; knowledge of SAP is advantageous.
- Meticulous with excellent follow-up skills.
- Strong customer service and communication abilities.
- Capable of working under pressure with minimal supervision and multitasking.
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Technical Sales Engineer - Singapore - JDA WMS PTE. LTD.
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Tell employers what skills you haveNegotiation
Sales
Electrical
Marketing
MS Office
Customerfocused
Product Management
SAP
Communication Skills
Working Under Pressure
Customer Service
Pumps
Pricing
Technical Sales