- Assist the team with customer feedback analytics and reporting.
- Assist to administer the global staff recognition awards, working with cluster HR partners.
- Assist to plan, develop and execute relevant service campaigns/initiatives (e.g. Ascott Moments Week) to drive and build branded service culture
- Review and update current standards and guidelines including managing and updating Brand Playbook
- Manage customer feedback via CR mailbox and ECMS.
- Provide administrative support for POP properties (ECMS/GSS and ReviewPro ORM systems)
- Assist team in adhoc projects or tasks when required
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Customer Relation
1 week ago
D'ZESS PUB PTE. LTD. SingaporeShe must be able to communicate with customers well. She must have good communication skills. She must be able to handle all complaints from customers. She must be able to work alone. She be be independant. She must be able to take over the roles of other colleagues. She must be ...
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Customer Relations
4 days ago
ALEX FULFILMENT SERVICES PTE. LTD. Singapore**MAIN RESPONSIBILITIES** · 1. To handle customer service for warehousing and transport operations, including: · - To highlight, troubleshoot and resolve any service issues and customer complaints as well as requests in a timely manner. · - To investigate failures and produce inc ...
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Rakuten Asia Pte Ltd Singapore**Rakuten Trade Singapore is looking for a dedicated group of Client Service Representatives to enrich clients' end-to-end client experience.** · **Responsibilities**: · - Build long-term client relationships through responsive and superior high-touch service while we leverage an ...
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Public Relations Officer/customer Relations
5 days ago
OUR RECRUITERS LLP Singapore**Public Relations Officer/Customer Relations Executive**: · Job Scope: · Arrangement for Works to be carried out within the flats, dealing with requests and resolving feedback by manning the Hotline and/or the video conferencing platform. · The CRE shall manage and update inform ...
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Customer Relations Manager
6 days ago
CLUB FOCH Singapore**Customer relations manager responsibilities**: · - Building and maintaining long-term relationships with key customers · - Understanding customer needs and finding constructive solutions · - Managing and overseeing customer communications and interactions · - Addressing and res ...
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Customer Relations Manager
1 week ago
STRIEX CONSTRUCTION PTE. LTD. Singapore**Responsibilities**: · - Build and maintain strong relationships with our clients, ensuring their satisfaction with our services. · - Identify and pursue new business opportunities through networking, referrals, and other marketing strategies. · - Develop and implement customer ...
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Customer Relations Executive
6 days ago
SPARK EDTECH PTE. LIMITED SingaporeVISPARK learning is a student-centred EdTech company with a focus on helping students aged 5 to 12 from all around the world gain 21st century competencies through igniting passion in learning mathematics. With a global presence of more than 550,000 students, we are currently exp ...
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Customer Relation Executive
1 week ago
Cargill SingaporeJob Purpose and Impact · The Customer Relation Executive will process routine customer enabling activities of the order management process and will help execute well established customer service activities with regards to order intake, confirmation, processing, and fulfillment. I ...
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Customer Relations Officer
4 days ago
ICE MUSIC BOX Singapore**1. **MAIN DUTIES AND RESPONSIBILITIES** · a. Helping to build good customer relations and arranging staff meetings · b. Training and development and handling complaints and queries (from customers and staff) · c. Arranging promotional events and carrying out client satisfaction ...
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Customer Relations Officer
1 week ago
CATALYST TALENT STRATEGY CONSULTING PRIVATE LIMITED Singapore**The Company** · You would most probably be a customer of our client. They play an important role in Singapores public transport system by being the middleman between you, the commuter, and all the other parts that help to make it world class. · **Scope of Position**: · **Respon ...
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Customer Relation Officer
1 week ago
RK RECRUITMENT PTE. LTD. Singapore**Benefits** · Working Hours: Shift work (including weekend) · **Salary**: Up to $2,700 + Allowance + AWS + VB · Location: Tanjong Pagar · **Job Descriptions**: · - Understand customer's needs and provide quick, accurate and satisfactory answers to their queries · - Type of calls ...
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Customer Relations Officer
4 days ago
Dynamic Human Capital Singapore**Position**: Customer Relations Officer · **Salary**: $2,500 - $3,000 + OT · **Location**: West · **Working Hours / Days**: 8.00AM - 5.30PM (Mon - Fri) / 8.00AM PM (Alt Sat Off) · **Responsibilities**: · Handle calls enquiries and charge wrap up code accordingly. · Act as first ...
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Customer Relations Manager
1 week ago
RUI CHEN INTERNATIONAL PTE. LTD. Singapore**Customer Relations Manager Responsibilities**: · - Maintaining a positive, empathetic, and professional attitude toward customers at all times. · - Responding promptly to customer inquiries. · - Communicating with customers through various channels. · - Acknowledging and resolv ...
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Customer Relations Executive
5 days ago
TWG TEA COMPANY PTE. LTD. Singapore**Responsibilities**: · - Be an advocate for MyTWG membership programme and assisting the team on all CRM-related enhancements and global roll-outs of MyTWG membership programme · - Working closely with vendors and supporting local and overseas teams on Customer Relations Managem ...
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Customer Relations Officer
1 week ago
Canon SingaporeJob Duties- Conduct On-Site and On-Line Training to ensure customers are familiar with the features of our products. · - Conduct On-Site customer visitation to promote the value of our products. · - Help the sales team with upselling, cross-selling, and renewals. · - Liaise Deliv ...
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Customer Relations Officer
3 days ago
HERMILL INVESTMENTS PTE LTD SingaporeAttending to phone and walk-in customer inquiries at the Information Counter · - Assisting in the shopping mall promotional activities such as gift redemption, gift vouchers, events, membership, etc. · - Handling all other related administrative work as required · **Requirements* ...
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Customer Relations Representative
1 week ago
FACI ASIA PACIFIC PTE LTD Singapore**Responsibilities**: · - Open and maintain customer accounts · - Process customers' orders and periodic follow up on orders with regular customers · - Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution · - ...
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Customer Relations Officer
6 days ago
RECRUITPEDIA PTE. LTD. Singapore**Our client is Singapore's leading sustainability-driven energy company. Due to their current expansion plan, they are looking for a Customer Relations Officer to join their team, with the goal of further developing the already high-performing team. They are located in the North ...
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Customer Relations Officer
5 days ago
ASE EDUCATION GROUP PTE. LTD. Singapore**Roles & Responsibilities** · - Assisting the Customer Service Manager in developing and managing the team to achieve set KPIs and Targets through the delivery of high levels of customer service experience. · - Ensure the area of responsibility is well managed and the overall da ...
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Customer Relations Specialist
1 week ago
Trust Bank SingaporeTrust is the first of a new breed of banks in Singapore - digitally native and focused on delivering a delightful customer experience. You will work in a fast-paced and collaborative environment to solve new and interesting challenges each day. Together with our Trust team, you w ...
Intern, Customer Relations - Singapur, Singapore - Ascott International Management (2001) Pte Ltd
Description
Job Description