Jobs

    Customer Service Manager - Singapore - INITIA PTE. LTD.

    INITIA PTE. LTD.
    INITIA PTE. LTD. Singapore

    2 days ago

    Default job background
    Description

    Roles & Responsibilities

    • Communicate effectively with customers to understand their needs and address their inquiries
    • Handle and resolve customers' feedback and concerns promptly
    • Create an exceptional salon experience to foster customer loyalty
    • Manage phone inquiries with professionalism
    • Provide personalized service including serving refreshments and meeting customer requirements
    • Manage customer appointments and perform additional tasks as required
    • Collect feedback on customer satisfaction and service quality for continuous enhancement
    • Offer insights and suggestions to optimize operations and elevate customer satisfaction
    • Adhere to data protection guidelines and security protocols for customer registrations and financial transactions

    Qualifications & Requirements

    • Maintain a well-groomed and professional appearance in alignment with the salon's image
    • Demonstrate strong and clear communication skills
    • Display a customer-centric approach and enthusiasm for providing exceptional service
    • Previous experience in the beauty industry is a plus

    Showcase Your Skills


    • CRM
    • Customer Retention
    • Leadership
    • Microsoft Office
    • Microsoft Excel
    • Customer Experience
    • Customer Support
    • Interpersonal Skills
    • Customer Loyalty
    • Administration
    • Communication Skills
    • Customer Satisfaction
    • Statistics
    • Customer Service


  • SAFRAN HELICOPTER ENGINES Singapore

    SAFRAN HELICOPTER ENGINES recrute: · Safran est un groupe international de haute technologie opérant dans les domaines de l'aéronautique (propulsion, équipements et intérieurs), de l'espace et de la défense. Sa mission : contribuer durablement à un monde plus sûr, où le transport ...


  • IT CONSULTANCY & SERVICES PTE LTD Singapore

    **Requirement** · - Diploma/Degree in Information Technology or equivalent · - At least 5 years of relevant experience · - Experience in Service Management, Configuration Management, Incident Management, IT Security Management, and IT Security Compliance & QA Management · **Respo ...

  • NCS

    Service Manager

    3 days ago


    NCS Singapore

    **Service Manager**: · **Date**:10 Aug 2023 · **Location**: Singapore, Singapore · **Company**:Singtel Group · The Service Manager is responsible for the managing and servicing of medium scale IT projects with quality, within scope and to ensure deliverables are on time and confo ...

  • 57 EMPLOYMENT AGENCY PTE. LTD.

    Service Manager

    1 week ago


    57 EMPLOYMENT AGENCY PTE. LTD. Singapore

    **Service Manager Responsibilities**: · - Delegating and directing service tasks, monitoring the progress of current projects, and managing service team members to ensure the team's objectives and sales goals are met. · - Handling customer complaints or concerns quickly and profe ...

  • Avaloq

    Service Manager

    2 days ago


    Avaloq Singapore

    Company Description · Founded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 10 countries, and more than 160 clients in 35 countries. We are an industry-leading provider of wealth management technology and s ...

  • SECUREX GS PTE. LTD.

    Service Manager

    1 week ago


    SECUREX GS PTE. LTD. Singapore

    **Responsibilities**: · - Managing a team of technicians and engineers who are responsible for installing, configuring, and maintaining the communication system. · - Ensure that the team is properly trained and equipped to deliver the service to customers. · - Building and mainta ...

  • OCBC Bank

    Service Manager

    2 days ago


    OCBC Bank Singapore

    **Service Manager** **-** **(**230001AW**)** · **Responsibilities**: · - You will play an active role in supporting Relationship Managers to provide continuous service support to our customers in the Real Estate and Construction sector. · - To conduct daily checks on accounts to ...

  • NCS

    Service Manager

    1 week ago


    NCS Singapore

    **Service Manager**: · **Date**:23 Nov 2023 · **Location**: Singapore, Singapore · **Company**:Singtel Group · **Responsibilties**: · - To lead and mentoring a team of SMO performing the following scope of work for System and Network Infra for a NCS key client: · 1. Service Manag ...

  • CHALLENGER TECHNOLOGIES LIMITED

    Service Manager

    1 week ago


    CHALLENGER TECHNOLOGIES LIMITED Singapore

    **Key Responsibilities**: · - Knowledge of NB/PC service repair · - Liaising with the partner service center · - Handle customer technical inquiries · - Coordinating with stores and challenger call center teams · - Notify Customer on device status · - Tracking of extended warrant ...

  • HR SOLUTIONS CONSULTANTS LLP

    Service Manager

    6 days ago


    HR SOLUTIONS CONSULTANTS LLP Singapore

    OUR COMPANY WOULD LIKE TO HIRE 3 SERVICE MANAGERS TO PROVIDE EXECLLENT SERVICE TO MY CUSTOMERS · THE ROLES AND RESPOSIBILITY OF MY SERVICE MANAGER WILL BE · 1) FLAIR IN PERSON, AND WELL VERSE IN COMMUNICATION SKILL · 2) PLEASANT LOOKING APPRANCES · 3) MUST BE ABLE TO WORK IN SHIF ...

  • Carrier

    Service Manager

    1 week ago


    Carrier Singapore

    **Country**: · Singapore · **Location**: · 08-01/02, Perennial Business City, 1 Venture Avenue, Singapore 608521 · **Build a career with confidence** · Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that ma ...

  • CYCLOSYSTEM PTE LTD

    Service Manager

    2 days ago


    CYCLOSYSTEM PTE LTD Singapore

    Responsible for providing aftersales services in relation to spares, warranty and service matters work in carrying out repair works of the company's standard and customized equipment. · - Responsible for aftersales service and ensure the set KPIs/sales target are achieved. · - Ma ...

  • Beyondsoft International (Singapore) Pte Ltd

    Service Manager

    1 week ago


    Beyondsoft International (Singapore) Pte Ltd Singapore

    COMPANY DESCRIPTION · Beyondsoft International (Singapore) Pte. Ltd. was set up in 2007 and established as the regional headquarters for the Southeast Asia (SEA) and European markets in September 2015. Based on our vision of "Using technology to promote social progress, economic ...

  • EA RECRUITMENT PTE. LTD.

    Service Manager

    1 week ago


    EA RECRUITMENT PTE. LTD. Singapore

    **- Company located at International Business Park** · **- Working hours: Monday - Friday normal working hour** · **- German MNC** · **- Well Established Industrial Machinery & Equipment Company** · **- AWS + Variable Bonus + Excellent Benefits** · **Job Scope** · - Manage after- ...

  • STAR CAREER CONSULTING PTE. LTD.

    Service Manager

    1 week ago


    STAR CAREER CONSULTING PTE. LTD. Singapore

    **Service Manager / Senior Consultant (Pre-Sales) · **Job Scope**: · - Provide IT Consultation and Solution Design to achieve Business Objectivities. · - To work with Enterprise clients in creating and delivering innovative solutions that help clients achieve their IT objectives. ...

  • Signify

    Services Manager

    1 week ago


    Signify Singapore

    Singapore, Singapore · Category · Service · Posted Date · 02/15/2024 · Job Id · 347406 · We're looking for a **Services Manager **to join our **Singapore Team** in **Singapore**. · Working for Signify means being creative and adaptive. Our culture of continuous learning and commi ...

  • WEN JIA BAO MANAGEMENT PTE. LTD.

    Service Manager

    3 days ago


    WEN JIA BAO MANAGEMENT PTE. LTD. Singapore

    Oversee daily restaurant operations to ensure all activities run smoothly and efficiently, including opening and closing procedures. · - Manage and schedule staff shifts, considering peak times and special events, to maintain optimal service levels without overstaffing. · - Train ...


  • NCS Singapore

    **IT Service Management (SMO, SAP Products)**: · **Date**:15-Mar-2023 · **Location**: Singapore, Singapore · **Company**:Singtel Group · Are you looking for value adding and impactful work? · Do you want to make a difference with your expertise? · With us, you'll be able to make ...

  • Beyondsoft International (Singapore) Pte Ltd

    Service Manager

    4 days ago


    Beyondsoft International (Singapore) Pte Ltd Singapore

    COMPANY DESCRIPTION · Beyondsoft International (Singapore) Pte. Ltd. was set up in 2007 and established as the regional headquarters for the Southeast Asia (SEA) and European markets in September 2015. Based on our vision of "Using technology to promote social progress, economic ...

  • Singtel

    Service Manager

    2 days ago


    Singtel Singapore

    **Service Manager**: · **Date**:4 Aug 2023 · **Location**: Singapore, Singapore · **Company**:Singtel Group · - At Singtel, our mission is to Empower Every Generation. We are dedicated to fostering an equitable and forward-thinking work environment where our employees experience ...