- Manage and drive analytical support to the Sales & Support team by pro-actively researching and analyzing commercial/market/competition data as well as presenting results and recommendations in an effective manner
- Manage and drive various assigned event tasks as well as various assigned regular reporting and administrative tasks
- Lead and conduct various data analysis to identify gaps against AOP/Budget/Forecast potential opportunities and business drivers and make proposals on most effective means to achieve regional commercial objectives
- Participate in and contribute to the regular Budgeting and Forecasting exercises
- Track the sales development of Services and Product Lines and manage regular progress reviews with relevant stakeholders (Head Of Region, Heads Of Sales, Account Directors, Product Managers, etc.)
- Collect data from company data repositories (e.g: SAC, C4C etc),Monthly Regional Sales Reviews and other sales reports for analysis of past sales to determine trends and recommend improvement actions
- Monitor and manage the Sales Pipeline and provide regular updates and reports to Management
- Produce and present various sales reports to Management
- Manage the development and production of standardized reports and presentations
- Propose revisions to customer account distribution, customer segmentation and strategies to improve sales and customer satisfaction
- Lead the follow-up and updating of open ASCG market/sales related actions both internally and externally
- Be the lead organizer for the arrangement of internal as well as external meetings and events
- Support and contribute to the creation, development and overview of Strategy Plans, Sales Plans, Customer Account Plans etc.
- Lead the preparation for Weekly/Monthly/Quarterly reviews etc.
- Conduct research into and report to management on market developments and competition
- Manage Sales & Support team data maintenance in Satair systems as and when required
- Take minutes and register actions from Sales & Support team and other ASCG relevant meeting
- Manage the updating of Sales & Support team action trackers
- Participate in customer meetings and other relevant meetings as required
- Bachelor's degree in Marketing, Business Administration, Sales and or Finance
- Minimum of three years' experience as a Business Analyst, a Project Manager or the alike in a commercial environment Commercial aviation background a plus
- Experience in conducting market research a plus
- Experience in driving and coordinating multiple activities and projects
- Experience and strong skills in the use of relevant IT tools specifically
- Google Workspace or Microsoft Office
- Ability to create eye catching and energy exuding presentations
- Ability to operate in, extract and analyse data from business tools, such as CRM (or ability to learn and utilise it quickly)
- Strong proficiency in written and spoken English
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Commercial Sales Support Manager - Singapore - SATAIR PTE. LTD.
Description
Roles & ResponsibilitiesJob Objectives
Job Responsibilities
Job Requirements
CRM
Market Research
Forecasting
Microsoft Office
Data Analysis
Channel Partners
Segmentation
Administration
Selling
Strategy
Direct Sales
Commercial Aviation
Budgeting
Customer Satisfaction
Business Analyst
Ability To Learn
