- Act as the first point of contact for all customer inquiries via phone, email, and chat.
- Respond to customer inquiries promptly and professionally, and escalate any complex issues to the appropriate department or senior staff member.
- Handle customer complaints and concerns, and work to resolve them in a timely and satisfactory manner.
- Keep accurate records of customer interactions, including complaints and resolutions, and update customer records as necessary.
- Provide product information and technical assistance to customers as required.
- Maintain a high level of knowledge about our products and services, and stay up-to-date with industry trends and best practices in customer care.
- Minimum 'N' level, Nitec, Higher Nitec and above
- Able to communicate effectively and fluently.
- Willing to commit to alternate half day Saturday.
- We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.
- Call Centre background experience
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Customer Care Officer
1 week ago
9 KOI MARKETING PTE LTD SingaporeJob Title · Customer Care Officer (Basic salary + Incentive + Comm) · Occupation · CUSTOMER CARE OFFICER · **Job Description & Requirements**: · novita is looking for a sincere individual to join us as a **Customer Care Officer **who can communicate effectively with people from a ...
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Customer Care Officer
1 week ago
JJ CONSULTING SERVICES SingaporeOur Client is an established company in Singapore, who is seeking to recruit Customer Care Officer (Shift hours/ Location Raffles Place).Customer Care Officer (Shift hours/ Location Raffles Place)Job Responsibilities · - Interacts with customers through phone to provide effective ...
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Customer Care Officer
5 days ago
JJ CONSULTING SERVICES SingaporeOur Client is an established company in Singapore, who is seeking to recruit Customer Care Officer (Shift hours/ Location Raffles Place). · **Customer Care Officer (Shift hours/ Location Raffles Place) · **Responsibilities**: · - Interacts with customers through phone to provide ...
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Customer Care Officer
3 days ago
JJ CONSULTING SERVICES SingaporeOur Client is an established company in Singapore, who is seeking to recruit Customer Care Officers to join their Customer Service teams.Customer Care Officer (Location: Ang Mo Kio/ Non Shift)SummaryInteracts with customers through phone to provide effective service to every cust ...
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Veterinary Care Officer
1 day ago
PAVC PTE. LTD. Singapore"Happiness does not come from doing easy work but from the afterglow of satisfaction that comes after the achievement of a difficult task that demanded our best." Theodore Isaac Rubin · Having a team that has decades of experience when all put together, we understand that the vet ...
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Client Care Officer
1 day ago
RIMOWA SINGAPORE PTE. LTD. Singapore**To deliver high-level Client Care Service to all clients**: · - Attending to client's after-sales requirements and achieving customer satisfaction via service excellence throughout the entire Client Care Process · - Ensuring overall readiness of the reception and managing all a ...
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Customer Care Officer
1 week ago
TELE-CENTRE SERVICES PTE LTD SingaporeWe are looking for a dynamic and customer-centric individual to join our call center team as a Customer Care Officer. In this role, you will be the first point of contact for our valued customers, providing top-notch service and assistance. If this sounds like YOU, connect with u ...
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Patient Care Officer
3 days ago
FORTRESS INTELLIGENCE PTE. LTD. Singapore*** · **Patient Care Officer** · To perform caregiving duties, do ward operational and admin tasks and provide service management to patients within a healthcare environment in collaboration with care teams based on person-centred care. · 1. Provide general management of patient ...
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Customer Care Officer
1 day ago
JJ Consulting Services SingaporeOur Client is an established company in Singapore, who is seeking to recruit Customer Care Officers. · Customer Care Officer (Immediate Opening/ Office Hours) · Trainings are provided/ Fresh Graduates Welcome · **Responsibilities**: · - Provide quality customer service to custome ...
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Customer Care Officer
1 week ago
JJ Consulting Services SingaporeOur Client is an established company in Singapore, who is seeking to recruit Customer Care Officers. · Customer Care Officer (Office Hours) · Trainings are provided/ Fresh Graduates Welcome · **Responsibilities**: · - Provide quality customer service to customers either by teleph ...
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Customer Care Officer
5 days ago
JJ CONSULTING SERVICES SingaporeOur Client is an established company in Singapore, who is seeking to recruit Customer Care Officers to join their Customer Service teams. · **Customer Care Officer (Location: Ang Mo Kio/ Non Shift) · **Summary · Interacts with customers through phone to provide effective service ...
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Customer Care Officer
1 week ago
Singtel Singapore**Customer Care Officer (SME Business Hotline) #xpand**: · **Date**:15-Feb-2023 · **Location**: Singapore, Singapore · **Company**:Singtel Group · We are searching for passionate team players to join us as a Contact Centre Business SME Rep who can help to deliver an amazing and d ...
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Customer Care Officer
3 days ago
JJ CONSULTING SERVICES SingaporeOur Client is an established company in Singapore, who is seeking to recruit Customer Service Officers.Customer Care Officer (Full time/ Immediate Opening)Trainings are provided/ Fresh Graduates WelcomeJob Responsibilities · - Provide quality customer service to customers either ...
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Customer Care Officer
1 week ago
JJ Consulting Services SingaporeOur Client is an established company in Singapore, who is seeking to recruit Customer Care Officers to join their Customer Service teams. · Customer Care Officer (Location: West/ Office Hours) · Summary · Interacts with customers through phone to provide effective service to ever ...
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Customer Care Officer
1 week ago
JJ Consulting Services SingaporeOur Client is an established company in Singapore, who is seeking to recruit Customer Care Officers (Call Centre) · Trainings are provided/ Fresh Graduates Welcome · **Responsibilities**: · - Provide quality customer service to customers either by telephone or electronically · - ...
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Personal Care Officer
3 days ago
Muslim Missionary Society, Singapore, The Singapore**As a Personal Care Officer, you will**: · - Ensure the safety and well-being of the residents · - Ensure Home policies are strictly adhered to · - Do rounds of the dormitories and premises and ensure that everything is clean and in good order, particularly toilets, kitchens and ...
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Animal Care Officer
1 day ago
Society for the Prevention of Cruelty to Animals, Singapore SingaporeThe Animal Care Officer (ACO) is responsible for the treatment, care, and overall well-being of animals. The ACO plays an important role in ensuring the welfare of animals within the shelter and executing prescribed treatment and enrichment plans to support the well-being and pot ...
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Community Care Officer
4 hours ago
WE ARE CARING PTE. LTD. SingaporeAre you looking for a fun and unique working environment? Join Our Team and Be Part of Something Extraordinary · Currently, we are seeking a highly skilled professional to join our dynamic team and assist us in making an unprecedented positive impact Are you people-centric? Do yo ...
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Customer Care Officer
4 hours ago
SUCCESS SPARK SingaporeOur organization is growing and we are looking dor Customer Care Officer to support our organization. · - Flexible timing · - Able to work independently · - Can work from home · - Nice work environment and colleagues · - Training will be provided · - Those without experience will ...
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Customer Care Officer
3 days ago
ACHIEVE TECHNOLOGY ASIA PACIFIC PTE LTD SingaporeCustomer Care Officer (1 Year Contract) x 8 · Work Office Location : North (Accessible by MRT) · Working Hours : Mon - Fri, 830am - 6pm, Alternate Sat: Half day · **Main Responsibilities** · - Provide advisories to facilitate the employment of both local and foreign manpower in S ...
Customer Care Officer - Singapore - Singtel Group
Description
NCS is the leading technology services firm that operates across the Asia Pacific region in over 20 countries, providing consulting, digital services, technology solutions, and more.
We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 12,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.
We're searching for a Customer Care Officer to be part of our diverse team of talent here at NCS
If you believe in going above and beyond, embodying excellence, and bringing people and technology together like never before, we would love to have a conversation with you
What we seek to accomplish together:
A little about you:
What you might also need to have:
