Jobs

    Virtual/Commercial Cards Product Specialist - Singapore - NOVEL SUNKRIS BUSINESS SOLUTIONS PTE. LTD.

    NOVEL SUNKRIS BUSINESS SOLUTIONS PTE. LTD.
    NOVEL SUNKRIS BUSINESS SOLUTIONS PTE. LTD. Singapore

    1 day ago

    Default job background
    Description
    Roles & Responsibilities

    Responsibilities:

    • Manage all VCA (Virtual Cards) clients and provide subject matter expertise (SME) product support across the business for onboarding.
    • Serve as a specialist and technical expert on Virtual cards (VCA), File feed and connectivity, and API connectivity related matters with a hands-on approach.
    • Support client requests for launch and any ongoing technical support related to VCA cards products (on Mastercard and Visa platform and NG Virtual Cards engine).
    • Lead the launch of key partnerships, ensuring technical readiness, and conduct product trainings to internal stakeholders and clients for commercialization.
    • Provide SME support for the launch of functionality relating to VCA product including UAT and production testing and verification prior to rollout.
    • Act as presales support when needed for complex deals.
    • Assist with onboarding and other activities, including data migration on the platform.
    • Coordinate internally on various VCA Helpdesk escalation activities.
    • Demonstrate good stakeholder management skills by supporting internal teams, external partners, and clients on enhancements and knowledge of VCA product.
    • Embrace a hands-on approach and quickly adapt to new learning.
    • Manage multiple initiatives simultaneously and effectively handle multiple internal / external stakeholders.
    • Ability to work well under pressure in a fast-paced environment.

    Technical Skills:

    • Understanding of Cards is a must.
    • Commercial Cards knowledge, Virtual cards knowledge, APIs, and tech knowledge will be a big plus.
    • Team player.
    • Good communication skills.
    • Great project management skills.
    • Good client management and stakeholder management skills.

    The Work Location will be in Central Business District.

    Tell employers what skills you have

    UAT
    Data Migration
    Project Management
    Communication Skills
    Team Player
    VCA
    Technical Product Management
    API
    Stakeholder Management
    Technical Support
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