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Restaurant Manager

    Restaurant Manager - Singapore - NANJYA MONJYA WATERFRONT

    NANJYA MONJYA WATERFRONT
    NANJYA MONJYA WATERFRONT Singapore

    6 days ago

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    Description
    Roles & Responsibilities

    The Restaurant Manager is responsible for overseeing the efficient running and profitability of the restaurant and for managing employees.

    He/she needs to be able to lead as well as work as part of a team.

    Job Requirements:

    Fluent in Japanese language.

    Accountable for cost and efficiency of entire operations.

    Job Responsibilities:

    · Coordinate daily Front of the House and Back of the House restaurant operations.

    · Deliver superior service and maximize customer satisfaction.

    · Respond efficiently and accurately to customer complaints.

    · Regularly review product quality and research new vendors.

    · Appraise staff performance and provide feedback to improve productivity.

    · Estimate future needs for goods, kitchen utensils and cleaning products.

    · Ensure compliance with sanitation and safety regulations.

    · Manage restaurant's good image and suggest ways to improve it.

    · Control operational costs and identify measures to cut waste.

    · Create detailed reports on weekly, monthly and annual revenues and expenses.

    · Promote the brand in the local community through word-of-mouth and restaurant events.

    · Recommend ways to reach a broader audience (e.g. discounts and social media ads).

    · Train new and current employees on proper customer service practices.

    · Implement policies and protocols that will maintain future restaurant operations

    Minimum Qualifications

    · Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role.

    · Proven customer service experience as a manager.

    · Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff.

    · Strong leadership, motivational and people skills.

    Tell employers what skills you have

    staff performance
    Strategic Planning
    Customer Satisfaction Survey
    Leadership
    Claims Handling
    Japanese Language
    Process Improvement
    provide feedback
    efficient
    Operations Management
    Productivity
    Project Management
    Team Building
    Customer Service
    Japanese Culture
    Research
    On time
    Management

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