- Provides outpatient service support in clinic
- Evaluates clinic staff work performance, including supervisory of creg Japanese nurses
- Assists Clinic Op Manager in developing and implementing internal policies and procedures to ensure that the clinic operates efficiently and effectively
- Assists Clinic Op Manager in ensuring that the clinic follows all internal and MOH policies/procedures, as well as industry standards and best practices
- Coordinates patient care, including scheduling appointments, monitoring patient progress, and collaborating with other healthcare professionals as needed
- Understands the insurance process, provides necessary arrangements and support claim processes
- Upkeeps patients' medical records and maintains patient medical confidentiality at all times
- Assists Op Manager to managing clinic budgets and resources, including staffing level, supplies, and equipment.
- Ensures medical equipment to be maintained and updated Manages the inventory of medicine and medical supplies including regular stock taking
- Provides clinical guidance and support to staff and doctors as needed and serving as a resource for patient health education and information.
- Participates in service quality improvement initiatives to improve patient outcomes and the overall efficiency of the clinic.
- Collaborates with other departments within the hospital as well as external providers for excellent clinical outcomes and patients' experience.
- Understands the patients' cultural and language difference
Qualifications & Experience
- Diploma in Nursing and recognised by Singapore Nursing Board
- Minimum 8 years of clinical nursing experience
- Minimum 3 years of supervising and management experience
- Has strong leadership skills
- Able to manage multiple tasks and set priorities effectively
- Complying regulatory and compliance requirements
- Japanese language skills would be advantageous
- Has excellent communication and interpersonal skills
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