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E-Commerce Merchandise Analyst - Singapore - Williams-sonoma Singapore Pte. Ltd.
Description
Overview
The eCommerce team is responsible for delivering a superior site experience for the customer, using data and customer insights to deliver easy, inspiring product discovery and helpful, intuitive, content-rich product pages.
You will have the opportunity to collaborate closely with cross-functional partners to deliver a seamless, friction-free, shopping experience online.
To do this, you will be responsible for:
. Performing product builds and UAT (Seasonal as well as weekly checks)
. Performing regular incremental updates/maintenance of the web assortment, adhering to the standards of our US sites
. Monitor the performance of Related Product setup and Group-to-Category setup
. Ensure any errors on our global websites which impact our customers' shopping experience are resolved promptly
. Manage promotion updates and takedowns
. Support content pages/landing pages/homepage builds
. Updating sitewide banners
. Creating/building out categories, thumbnails and visual navigation set up and quarterly updates
. Tagging products on lookbook and homepage via Curalate
. Perform EDM linking following an effective linking strategy
. Product ranking/merchandising via Bloomreach
. Execute onsite search strategies
. Manage third-party integrations for rich relevance & faceted navigation
. Other projects as assigned
. Work within multiple platforms including Adobe Experience Manager, Airtable, Basecamp, Curalate and Bloomreach
Criteria
. Min tertiary qualification and 2 years of e-commerce or related experience
. Ability to make timely decisions, anticipate problems, and provide creative solutions
. Strong affinity for the products and brands
. Proven analytical, business planning, and organizational skills
. Ability to deal with ambiguity, fast pace, and a changing environment
. Experience working in a global business and across multiple time zones
. Strong attention to detail
. Intermediate Excel skills (working knowledge with pivot tables and v-lookups)
We believe in People First
We firmly believe that working in a culture focused on diversity, equity, and inclusion spurs innovation,
creates healthy and high-performing teams, and delivers superior customer experiences. Our DEI
initiatives prompt associate participation and engagement, aligning with our core vision to reflect the
communities where we do business and put people first.