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Assistant Manager
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assistant manager - Singapore - EC MANPOWER PTE. LTD.
Description
Roles & ResponsibilitiesRoles & Responsibilities
Assistant Restaurant Manager is responsible for presenting menus to patrons. He/She takes orders and answers questions on meal items. He/She makes recommendations and serves food/beverages to customers. He/She prepares the bill that itemizes total meal costs and sales taxes. He/She performs cashiering duties. He/She may also be required to prepare the food.
Monitor food and labour costs
Provide waiting service as and when required, including but not limited to refilling drinks, grilling bbq food at dining tables etc
~ Apply quality systems.
~ Contribute to customer service over various platforms.
~ Cultivate productivity and innovative mindset.
~ Demonstrate the service vision.
~ Follow food and beverage safety and hygiene policies and procedures.
~ Implement operations for service excellence.
~ Interact with and serve f&b guests.
~ Maintain food and beverage production environment.
~ Maintain food and beverage service environment.
~ Maintain quality control procedures.
~ Prepare for service (mise en place).
~ Process payments.
~ Project a positive and professional image.
~ Provide counter/take-away service.
~ Provide go-the-extra-mile service.
~ Provide safety and security for guests.
~ Respond to service challenges.
~ Solve problems and make decisions at operations level.
~ Use essential features of a computer.
Tell employers what skills you haveIngredients
Microsoft Office
Microsoft Excel
Quality Control
Interpersonal Skills
Service Challenges
Administration
Payroll
Accounting
Cashiering
Team Player
Customer Service
Scheduling
Service Excellence