- The Position:
- Responsibilities:
- Requirements:
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Customer Service Manager
1 week ago
SAFRAN HELICOPTER ENGINES SingaporeSAFRAN HELICOPTER ENGINES recrute: · Safran est un groupe international de haute technologie opérant dans les domaines de l'aéronautique (propulsion, équipements et intérieurs), de l'espace et de la défense. Sa mission : contribuer durablement à un monde plus sûr, où le transport ...
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IT CONSULTANCY & SERVICES PTE LTD Singapore**Requirement** · - Diploma/Degree in Information Technology or equivalent · - At least 5 years of relevant experience · - Experience in Service Management, Configuration Management, Incident Management, IT Security Management, and IT Security Compliance & QA Management · **Respo ...
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Service Manager
6 days ago
NCS Singapore**Service Manager**: · **Date**:23 Nov 2023 · **Location**: Singapore, Singapore · **Company**:Singtel Group · **Responsibilties**: · - To lead and mentoring a team of SMO performing the following scope of work for System and Network Infra for a NCS key client: · 1. Service Manag ...
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Service Manager
4 days ago
57 EMPLOYMENT AGENCY PTE. LTD. Singapore**Service Manager Responsibilities**: · - Delegating and directing service tasks, monitoring the progress of current projects, and managing service team members to ensure the team's objectives and sales goals are met. · - Handling customer complaints or concerns quickly and profe ...
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Service Manager
6 days ago
Beyondsoft International (Singapore) Pte Ltd SingaporeCOMPANY DESCRIPTION · Beyondsoft International (Singapore) Pte. Ltd. was set up in 2007 and established as the regional headquarters for the Southeast Asia (SEA) and European markets in September 2015. Based on our vision of "Using technology to promote social progress, economic ...
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Service Manager
6 days ago
CHALLENGER TECHNOLOGIES LIMITED Singapore**Key Responsibilities**: · - Knowledge of NB/PC service repair · - Liaising with the partner service center · - Handle customer technical inquiries · - Coordinating with stores and challenger call center teams · - Notify Customer on device status · - Tracking of extended warrant ...
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Service Manager
6 days ago
SECUREX GS PTE. LTD. Singapore**Responsibilities**: · - Managing a team of technicians and engineers who are responsible for installing, configuring, and maintaining the communication system. · - Ensure that the team is properly trained and equipped to deliver the service to customers. · - Building and mainta ...
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Service Manager
6 days ago
EA RECRUITMENT PTE. LTD. Singapore**- Company located at International Business Park** · **- Working hours: Monday - Friday normal working hour** · **- German MNC** · **- Well Established Industrial Machinery & Equipment Company** · **- AWS + Variable Bonus + Excellent Benefits** · **Job Scope** · - Manage after- ...
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Service Manager
3 days ago
HR SOLUTIONS CONSULTANTS LLP SingaporeOUR COMPANY WOULD LIKE TO HIRE 3 SERVICE MANAGERS TO PROVIDE EXECLLENT SERVICE TO MY CUSTOMERS · THE ROLES AND RESPOSIBILITY OF MY SERVICE MANAGER WILL BE · 1) FLAIR IN PERSON, AND WELL VERSE IN COMMUNICATION SKILL · 2) PLEASANT LOOKING APPRANCES · 3) MUST BE ABLE TO WORK IN SHIF ...
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Service Manager
1 week ago
Carrier Singapore**Country**: · Singapore · **Location**: · 08-01/02, Perennial Business City, 1 Venture Avenue, Singapore 608521 · **Build a career with confidence** · Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that ma ...
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Services Manager
6 days ago
Signify SingaporeSingapore, Singapore · Category · Service · Posted Date · 02/15/2024 · Job Id · 347406 · We're looking for a **Services Manager **to join our **Singapore Team** in **Singapore**. · Working for Signify means being creative and adaptive. Our culture of continuous learning and commi ...
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IT Service Management
1 week ago
NCS Singapore**IT Service Management (SMO, SAP Products)**: · **Date**:15-Mar-2023 · **Location**: Singapore, Singapore · **Company**:Singtel Group · Are you looking for value adding and impactful work? · Do you want to make a difference with your expertise? · With us, you'll be able to make ...
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Service Manager
1 week ago
WEN JIA BAO MANAGEMENT PTE. LTD. SingaporeOversee daily restaurant operations to ensure all activities run smoothly and efficiently, including opening and closing procedures. · - Manage and schedule staff shifts, considering peak times and special events, to maintain optimal service levels without overstaffing. · - Train ...
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Service Manager
6 days ago
Singtel Singapore**Service Manager**: · **Date**:10 May 2024 · **Location**: Singapore, Singapore · **Company**:Singtel Group · - At Singtel, our mission is to Empower Every Generation. We are dedicated to fostering an equitable and forward-thinking work environment where our employees experience ...
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Service Manager
6 days ago
ONEOCEAN MARITIME SOLUTIONS PTE. LTD. Singapore**JOB SCOPE · The Service Manager works on the front line with both office-based customers and ship-based end users. They are responsible for ensuring all order and outfit queries are resolved in a timely and accurate manner, for the customers allocated to their pod. · They are t ...
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Service Manager
4 days ago
CARUSO RISTORANTE PTE. LTD. SingaporePosition: food service manager · Training provided · Job Responsibilities: · Greeting Customer · Serving Food · cleaning table · Taking Order · Walk-in interview in Bukit Timah road from 12pm - 2 PM. ...
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Service Manager
5 days ago
Talent Trader Group Singapore**Responsibilities**: · - Manage and oversee service operations within the Air Conditioning, Mechanical Ventilation, and HVAC industry. · - Lead a team of service technicians and support staff to ensure efficient and timely service delivery. · - Develop and implement service stra ...
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Service Manager
1 day ago
SINGAPORE TELECOMMUNICATIONS LIMITED Singapore**Make an Impact by**: · Customer Experience: · - To build services relationships with clients. · - Single point of contact (SPOC) on Operations matters. · - Oversee day-to-day fault management for Critical / Escalated incident. 24x7 on escalation call. · - Take ownership in hand ...
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Service Manager
1 week ago
Carrier Singapore**Country**: · Singapore · **Location**: · 28 Teban Gardens Crescent, Singapore · **Build a career with confidence** · Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet fo ...
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Service Management
6 days ago
G2 COMTECH ASIA PTE. LTD. SingaporeCoordinate, collate and automate the relevant service reporting, key performance indicators, measurements, and action items. · Coordinate incidents, problems, and service request management. · Implement problem management process (in consideration of automation) with contract tea ...
Customer Service Manager - Singapur, Singapore - Skyhigh
Description
– Flexgigzz is looking for a Customer Service Manager to manage the Flexer (Freelancer) department. He/she will be In- charge of overall Flexer welfare related issue.
– Developed and implemented corporate-wide policies and procedures for managing all elements of welfare plans.
– The Customer Service Manager is professionals who respond to and moderate issues on our Global Platform.
– As a Customer Service Manager, you will build strong relationships or solve complicated problems and reports to Flexgigzz's Upper Management.
– The ideal candidate is a thoughtful, collaborative leader with strong communication skills and the ability to influence others.
– Act as point of contact for Flexer related crisis escalations that impact Flexgigzz's community and reputation.
– Interact with Flexers on a daily basis, responding to their questions about the company's billing statements, products or concerns and guiding them to the appropriate service.
– Perform business market analyses to determine customer needs and new opportunities.
– Oversee, manage and train our Customer Service Associates.
– 5+ years supervisory experience as a Customer Service Manager.
– Bachelor's Degree in Business Administration or a related field preferred.
– Good understanding of management practices and techniques.
– Proficiency in Microsoft Office and customer service software.
– Works well under pressure and manages stressful situations with ease.
