Specialist, Field IT support - Singapur, Singapore - Johnson Controls

Johnson Controls Singapur, Singapore

4 days ago

Full time

Description

What you will do:

In this role, you will assist in monitoring, analyzing, testing and ensuring operations of an organization's IT infrastructure, implementation, and systems. Proactively identifying and resolving first level technical issues, optimizing system performance, and contributing to the efficiency and effectiveness of IT operations. Works with cross-functional teams to ensure that IT services are delivered in alignment with business objectives, quality standards and not limited to:

End user IT support

Installing, troubleshooting, and configuring computer hardware, software, systems, network, printers.

Maintain IT Inventory system (CMDB) according to the SOP and ensure 95% accuracy during ad hoc PC Inventory audit.

Ensure PC refresh according to JCI PC refresh cycle

Responding to IT incident, services request, and Vulnerability ticket on time. Meet KPIs set by the IT leadership.

New hire Day 1 onboarding IT briefing. Conduct IT briefing and training to user whenever required.

Perform security controls and follow global policies and local guidelines.

Work closely with other global IT functions team such as network, EUC, Wintel, application, IT security for any IT project initiative or troubleshooting.

Provide IT support for any Internal company event.

Travel between office may require

Plan and track IT budget, ensure submit IT invoice for payment on time to avoid late payment.

What we look for:

Diploma or above in Information Technology or related discipline

Excellent problem-solving skills and communication skills.

Experience in customer support in technical aspect is an advantage.

Good communications skill of spoken and written English

Self-motivated and self-starter.

Off office hours support may require upon request

Able to work under pressure with minimal supervision

Open for fresh graduates

Field IT Support

35 minutes ago

FRONTIER FORCE TECHNOLOGY PTE LTD Singapore

**On-Site Technical Support**:Provide timely and effective on-site technical support to clients by diagnosing and resolving hardware and software issues. Troubleshoot and repair computer systems, printers, and networking equipment to ensure optimal functionality. · - **Remote Tro ...
IT Field Support Specialist

21 hours ago

SBM ASIA SERVICES PTE LTD Singapore

A major oil and gas company is currently looking for an IT Field Support Specialist for a 12 months contract to be based at site in Tuas. · You are responsible for supporting these stakeholders in alignment with the Group IT strategic and/or operational priorities. · Your area of ...
Field Support Representative

35 minutes ago

People Profilers Singapore

Job Description: · **Responsibilities** · - To be responsible supporting the Entry into service of retrofit support operation, meeting customer requirements and expectations, technical assistance and manpower allocation, in case of working party. · - To ensure effective communica ...
Field Support Engineer

1 week ago

EPOINT SYSTEMS PTE. LTD. Singapore

**Jobs Responsibilities**: · - Provide 2nd level onsite or remote troubleshooting support in response to escalations from helpdesk. · - Consistently meet customer response/resolution times and objectives (SLA) as stated in the client's support agreements with customers. · - Maint ...
Specialist, Field IT Support

1 week ago

Johnson Controls International Singapore

**What you will do**: · In this role, you will assist in monitoring, analyzing, testing and ensuring operations of an organization's IT infrastructure, implementation, and systems. Proactively identifying and resolving first level technical issues, optimizing system performance, ...
Field Support Engineer

1 week ago

360 DGREE SERVICES PTE. LTD. Singapore

**Responsibilities**: Engage maintenance activities for our peripheral digital equipment at client place Repair peripheral digital equipment if there is problem after performing diagnostic tasks Compile data from maintenance/repair work and analyse those data for further improvem ...
Field Support Specialist

21 hours ago

SINGAPORE TELECOMMUNICATIONS LIMITED Singapore

**Make an Impact by**: · - Design and recommend customized solutions based on the survey findings, ensuring they meet the needs and preferences of home users while promoting a green and sustainable environment. · - Prepare accurate quotations and liaise with partners to schedule ...
Field Support Operations

1 week ago

Rapsys Technologies Singapore

Diagnose and resolve incidents and problem with equipment and software. · - Record all events/problems and their resolution in SNOW. · - Queue Management - Work within established Service Level Agreements (SLA) to ensure timely response to support issues. · - Follow established e ...
Junior Field Support Engineer

4 days ago

DCSS TECHNOLOGY PTE. LTD. Singapore

**Responsibilities**: · - Provide post-sales maintenance support on servers and operating system at customer locations; · - Troubleshooting and replacement of hardware; · - Troubleshooting of operating system; · - Perform precentive and proactive maintenance; · - Upgrading system ...
Field Support Technician/ Engineer

4 days ago

Acesian Partners Limited Singapore

**Responsibilities**: · - Responsible for assemble, testing and repair of venture damper. · - Perform disassembly, cleaning, inspection, measuring, reassembly and testing of damper at Acesian facilities and _client_ locations. · - Thoroughly complete all calibration and documenta ...
Field Competence Support Engineer

1 week ago

MATRIX PROCESS AUTOMATION PTE. LTD. Singapore

Responsible that the project site implementation scope for assigned area of responsibilities is delivered within project schedule and implementation quality. · - Manages internal and external project team members e.g., Field Supervisors and subcontractor teams for the site assign ...
Desktop Support- Field Engineer

1 week ago

Total IT Global Singapore

**Total IT Global, a leading IT Infrastructure services provider is hiring currently for Desktop Support Engineer for our clients across Singapore. Please find below the Job description as well as the company's details for your reference.** · **ABOUT US: · - ** · **Total IT Globa ...
Service Delivery Field Support Engineer

1 week ago

WORLD PARTNERS SOLUTION PTE. LTD. Singapore

**Job description · - Provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment, systems, and software · - Checks out and approves operational ...
Desktop Support Field Engineer- Singapore

1 week ago

TOTAL IT GLOBAL PTE. LTD. Singapore

**Total IT Global, a leading IT Infrastructure services provider is hiring currently for Desktop Support Engineer for our clients across Singapore. Please find below the Job description as well as the company's details for your reference.** · **ABOUT US: · - ** · **Total IT Globa ...
Support Officer in The Fields of Culture, Politics

2 days ago

Embassy of the Federal Republic of Germany Singapore

THE EMBASSY OF THE FEDERAL REPUBLIC OF GERMANY SINGAPORE SEEKS · **AT THE EARLIEST POSSIBLE TIME · **SUPPORT OFFICER FOR FULL-TIME EMPLOYMENT IN** · **THE FIELDS OF CULTURE, POLITICS, PRESS AND** · **PUBLIC DIPLOMACY, ECONOMICS AND SCIENCE · **The position is initially limited un ...
Senior Technician/technician, Field Support

2 days ago

ATLAS VENDING SOLUTIONS PTE. LTD. Singapore

To identify and troubleshoot technical problems in different type of vending machine. · - To rebuild or repair cooling systems in different type of vending machine. · - Servicing of Machines (Partial Service) · - Delivering of Ingredients to Customers Assisting Logistics when nec ...
Desktop Support Field Engineer- Singapore

1 week ago

TOTAL IT GLOBAL PTE. LTD. Singapore

**JOB DESCRIPTION: · - ** · - **Desktop Support Engineer** · **Roles & responsibilities**: · Desktop Technician will provide day to day local · **Required Technical Skills**: · - **Ticketing Systems - ServiceNow / ITSM/ CA, PC Building using SCCM, Active Directory, GP Update, Re- ...
Manager, Revenue Management Field Support, Apec

2 days ago

STARWOOD ASIA PACIFIC HOTELS & RESORTS PTE. LTD. Singapore

Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you? · **JOB SUMMARY ...
Field Support Engineer

1 day ago

KERRY CONSULTING PTE. LTD. Singapore

Roles & Responsibilities · Job posting done by Sheralynn Tjioe, Head of Interim and Contracting Solutions (Technology) Recruitment at Kerry Consulting · Email: · My Client is a leading stable firm in Singapore. · Field Support Engineer · Responsibilities: · Comprehend various Li ...
Field Support Engineer

2 days ago

ALPHAWAVE TECHNOLOGY (S) PTE LTD Singapore

Roles & Responsibilities · JOB OVERVIEW · We are looking for a Field Support Engineer who is passionate and responsible to join our Car Park Technical Support team. The candidate should be someone who enjoys challenges, hands-on work and problem-solving. We identify and nurture " ...