Field Support Engineer - Singapore - ALPHAWAVE TECHNOLOGY (S) PTE LTD

ALPHAWAVE TECHNOLOGY (S) PTE LTD Singapore

2 days ago

Description

Roles & Responsibilities

JOB OVERVIEW

We are looking for a Field Support Engineer who is passionate and responsible to join our Car Park Technical Support team.

The candidate should be someone who enjoys challenges, hands-on work and problem-solving. We identify and nurture "best-fit candidates" that are we believe can grow alongside the company.

DUTIES & RESPONSIBLITIES

To upkeep and perform Preventative Maintenance of security and parking equipment, and day-today troubleshooting and corrective maintenance at various car park sites.
Promptly submit and write Service Reports and Maintenance Checklists after each session to ensure the next team can follow-up on next-steps in a timely manner.
Assist in resolving technical issues with customers, contractors and vendors.
Able to provide necessary training to teammates and end-users.
Assist in project implementation and enhancement work of security and car park systems including installation and commissioning.
Work closely with the Technical Support and Customer Support team both onsite and remotely.
Assist with stock management.

QUALIFICATIONS AND REQUIREMENTS

Candidate must possess at least a Diploma or Professional Certificate in Electronics/Electrical/Mechatronics Engineering or any related field.
Possess good communication and presentation skills with good command of English.
At least 1-2 years of working experience in car park or security field preferred.
Experience dealing with
CCTV, network access and other security devices will be advantageous. Able to work well in a team.
Valid Class 2 or 3 Driving License required.

Willing to work on rotational standby duties
Tell employers what skills you have

Field Service
Troubleshooting
Hardware
Customer Support
VMware

CCTV
Driving License
Windows
Presentation Skills
Customer Satisfaction
Electronics
Commissioning
Service Delivery
Technical Support

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