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    Field Support Engineer - Singapore - KERRY CONSULTING PTE. LTD.

    KERRY CONSULTING PTE. LTD.
    KERRY CONSULTING PTE. LTD. Singapore

    1 day ago

    Default job background
    Description
    Roles & Responsibilities

    Job posting done by Sheralynn Tjioe, Head of Interim and Contracting Solutions (Technology) Recruitment at Kerry Consulting

    Email:

    My Client is a leading stable firm in Singapore.

    Field Support Engineer

    Responsibilities:

    1. Comprehend various Linux-based systems and software to execute pre-defined maintenance checks on deployed systems.
    2. Execute maintenance checks on deployed systems at customer sites according to the maintenance schedule.
    3. Provide remote and on-site support to customers for issues related to deployed systems.
    4. Create comprehensive documentation outlining troubleshooting steps, issue resolution, and maintenance procedures.
    5. Maintain service quality standards for customers and ensure satisfaction with deployed systems and provided support.
    6. Enhance maintenance workflows and processes to elevate service quality.

    Requirements:

    1. Proficiency with Linux-based operating systems and diagnostic tools for issue identification and system configuration.
    2. Understanding of electrical and electronic systems, including the use of common tools like multimeters for fault diagnosis and resolution.
    3. Familiarity with ISO standards for parts and the necessary tools.
    4. Basic grasp of networking concepts, configuration, and components.
    5. Capability to independently conduct maintenance checks and troubleshoot on customer sites.

    Good to have:

    1. Previous experience in on-site support and maintenance for both software and hardware.
    2. Experience with high-uptime systems and preventive maintenance practices.
    3. Knowledge of Bash scripting.
    4. Familiarity with Docker and basic programming.
    5. Possession of a valid driving license for the company van to transport equipment.

    To Apply

    For a confidential chat regarding your next Technology role, please submit your resume (in MS Words format) to Sheralynn Tjioe at , quoting the job title. We regret that only shortlisted candidates will be contacted.

    Registration No.: R1878306

    License No.: 16S8060

    Tell employers what skills you have

    Field Service
    Preventive Maintenance
    Troubleshooting
    Hardware
    ISO
    Scripting
    Electrical
    Software
    Driving License
    Networking
    Operating Systems
    Windows
    Docker
    Consulting
    Linux
    Technical Support

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