Administrative Assistant - Remote - Remote Staff

    Remote Staff
    Remote Staff Remote

    2 days ago

    Full time $36,000 - $60,000 (SGD) per year *
    Description

    Responsibilities:

    • Respond to parent inquiries via email and WhatsApp (using WhatsApp Web).
    • Address questions about class schedules, course content, and platform usage.
    • Handle requests from the tutor team to follow up with parents on attendance, class participation, or schedule updates.
    • Call parents of late or absent students and assist with basic technology support where needed.
    • Share trial class instructions and ensure parents/students are informed and prepared.
    • Follow up post-trial to determine continuation and issue invoices accordingly.
    • Maintain accurate class and student records using internal tools and spreadsheets.
    • Organize tutor replacements or student rescheduling when needed, liaising directly with team members and parents.
    • Assist in creating and timetabling new classes, coordinating with both tutors and clients.
    • Ensure all class changes are reflected in calendars and systems promptly.
    • Create and send client invoices using MYOB.
    • Enter weekly payroll data: track class hours, assign pay items, and ensure correct tutor entries are prepared.
    • Perform cross-checking of entries against class records for accuracy and compliance.
    • Support clients with technology troubleshooting (e.g., accessing Zoom or Google Classroom).
    • Help coordinate other ad hoc admin duties that arise from daily operations.

    Qualifications:

    • At least 2–3 years of experience in administrative or virtual assistant roles
    • Experience in client-facing communications and managing online platforms
    • Familiarity with MYOB or similar invoicing/payroll tools is strongly preferred
    • Exceptional English communication skills (written and verbal)
    • High level of attention to detail, task tracking, and follow-through
    * This salary range is an estimation made by beBee
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Administrative assistant