Jobs

    Service Administrator - Singapore - TEMP-TEAM PTE LTD

    TEMP-TEAM PTE LTD
    TEMP-TEAM PTE LTD Singapore

    3 days ago

    TEMP-TEAM PTE LTD background
    Description
    Roles & Responsibilities

    Responsibilities

    • Receive, coordinate, and dispatch customer support requests to Field Engineers and Technical Support Engineers, following established procedures.
    • Maintain accurate documentation in compliance with departmental standards.
    • Update and verify information in the Service Management System database, ensuring data integrity.
    • Generate routine system reports, including availability and scheduling reports, using Excel and other software as needed.
    • Process service parts orders via IBS/IFS or order entry forms.
    • Complete assigned tasks such as invoicing and monthly revenue reports.

    Requirements

    • Handle customer and field engineering calls professionally.
    • Address and prioritize customer issues.
    • Recognize escalation needs.
    • Strong communication skills.
    • Perform computer data entry.
    • Proficient in Word and Excel.
    • Heavy telephone contact.
    • Able to start work immediately

    *Only shortlisted candidates will be notified*

    Interested applicants, please email your resume in ms words format to -

    Candy Teo

    EA 01C3135

    Reg R1101520

    Tell employers what skills you have

    Microsoft Office
    Microsoft Excel
    Service Management
    Customer Support
    Office Management
    Invoicing
    Administration
    Payroll
    Data Entry
    Office Administration
    Compliance
    Communication Skills
    Administrative Support
    Excel
    Scheduling
    Technical Support


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