- Act as the first point of contact for all customer inquiries via phone, email, and chat.
- Respond to customer inquiries promptly and professionally, and escalate any complex issues to the appropriate department or senior staff member.
- Handle customer complaints and concerns, and work to resolve them in a timely and satisfactory manner.
- Keep accurate records of customer interactions, including complaints and resolutions, and update customer records as necessary.
- Provide product information and technical assistance to customers as required.
- Maintain a high level of knowledge about our products and services, and stay up-to-date with industry trends and best practices in customer care.
- Minimum 'N' level, Nitec, Higher Nitec and above
- Able to communicate effectively and fluently.
- Willing to commit to alternate half day Saturday.
- We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.
- Call Centre background experience
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Care Executive
6 days ago
NTUC Health SingaporeCOMPANY DESCRIPTION · **NTUC Health Co-operative Limited (NTUC Health)** is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on ...
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Care Executive
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ABER CARE PTE. LTD. SingaporeIdentify and assess clients' needs and medical conditions in order to provide solutions and manage the service offerings · - Gather social and financial background of the resident and/or the family and liaise with multi-disciplinary teams on the continuing care for residents · - ...
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Care Executive
1 week ago
ABER CARE PTE LTD SingaporeIdentify and assess clients' needs and medical conditions in order to provide solutions and manage the service offerings · - Gather social and financial background of the resident and/or the family and liaise with multi-disciplinary teams on the continuing care for residents · - ...
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Care Executive
12 hours ago
ABER CARE PTE. LTD. SingaporeIdentify and assess clients' needs and medical conditions in order to provide solutions and manage the service offerings · - Gather social and financial background of the resident and/or the family and liaise with multi-disciplinary teams on the continuing care for residents · - ...
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Care Executives
1 week ago
ASEANA CAREGIVERS PTE. LTD. Singapore**Job Descriptions: · 1. Liaise with our customers on their Caregiving and Domestic care needs and requirements. · 2. Source for the suitable Caregivers/Domestic Helpers Via our database/Suppliers for our customers based on their · needs and requirements. · 4. Provide regular aft ...
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Customer Care Executive
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Aspial Singapore**Date**:15 Mar 2024 · **Location**: SG · **Company**:Aspial Corporation Ltd · **Customer Care Executive** · - Answering phones from Lee Hwa Jewellery, Goldheart Jewelry and Maxi-Cash customers · professionally and responding to customer inquiries and complaints. · - Manage and r ...
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Care and Support Executive
1 week ago
365 Cancer Prevention Society SingaporeThe Care and Support Executive shall support the Psychosocial Services team in reaching out to the cancer survivors and their families in their cancer journey. · **Responsibilities**: · Client Visitation · - Visit clients at their homes or in hospitals to understand their state o ...
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Patient Care Executive
2 days ago
WhiteCoat SingaporeWe are looking for a **Patient Care Executive** with experience in managing healthcare related patient care matters and enquiries to join our Operations Team in Singapore. This role will report to Vivienne Lim, our Senior Operations Manager. · **What We are Looking For** · We off ...
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Customer Care Executive
2 days ago
Terry Chew Academy Singapore**About the Job**: · We are looking for a responsible individual who enjoys working with children. Being a Customer Care Executive at Terry Chew Academy also requires you to be meticulous, positive and organized. · - Weekdays: 9:00 AM - 6:00 PM · - Sundays: 8:30 AM - 4:00 PM · ** ...
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Patient Care Executive
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CLEARSK MEDICAL SPA PTE. LTD. Singapore**About ClearSK Healthcare Pte Ltd**: ClearSK Healthcare is a leading aesthetics clinic chain based in Singapore, with a strong presence in Shanghai, Hangzhou, and Kuala Lumpur. We strive to create an enriching environment where our employees can learn, grow and thrive while maki ...
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Customer Care Executive
1 day ago
DEIF ASIA PACIFIC PTE. LTD. Singapore**Responsibilities**: · - Process incoming sales orders, quotations, and related sales documentation. · - Coordinate and assist with the sales team to ensure timely sales order fulfillment and share other related information. · - Address any inquiries or issues related to sales o ...
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Clinic Care Executive
3 days ago
MARINE PARADE CLINIC SingaporeAssist with patient registration, patient triage, drug dispensing, filing of patients' records & cashiering · - Assist with drug packing and drug management · - Assist with CHAS and corporate claim billings · - Assist the doctors promptly & handle any other adhoc clinic admin dut ...
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Student Care Executive
6 days ago
GAIN EMPLOYMENT SERVICES PTE. LTD. SingaporeContract Period: 3rd April 2023 to 31st March 2024. · Working hours: · - Mondays to Thursdays: 2pm to 5pm · - Fridays: 1pm to 4pm · - Service not required on Saturdays, Sundays and gazetted public holidays · Scope of Services: · - provide a safe space for students to participate ...
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Customer Care Executive
1 week ago
LUXASIA Singapore**Position Purpose**: · - Supporting the Logistics [Supply Chain] department, you ensure the smooth flow of information between internal and external partners by processing various orders within your area of support. · **Description of Duties**: · - Process Sales order (SO) timel ...
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Customer Care Executive
3 days ago
CMACGM SingaporeLed by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group ...
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Executive, Care and Enrichment
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Rainbow Centre Singapore**Job no**: 492436 · **Work type**: Fixed Term Full-time · **Location**: MD & YP, Margaret Drive · **Categories**: Student Care/Enrichment · **Critical Work Functions**: · **Student Engagement & Learning** · - Work closely with Care Facilitators to develop and implement engaging ...
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Health Care Executive
3 days ago
ORIENTAL EMPLOYMENT PTE. LTD. SingaporePerforming shop's daily operations such as registration and cashiering, maintaining a filing system, and maintaining hygiene standards. · Consulting with clients to identify appropriate massage services. · Supervising stock supplies and manage shop calendar. · Sales of health ser ...
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Customer Care Executive
1 week ago
RS RECRUITMENT AGENCY LLP SingaporeAssist in carrying out administrative work in the delivery of advisory services · - Required to gather information from patients and their families and assist them with the financial assessments procedures · - Conduct assessment / home visits whenever necessary · - Liaise with re ...
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Executive Assistant, Care
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National Skin Centre Singapore-Family Group: Administration · To be responsible for providing administrative support service to the Medical Social Workers in Care and Counselling Department. · **Responsibilities**: · 1. Submission of Reports · - Tabulate data for Medifund Committee meeting Reports preparation ...
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Community Care Executive
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Sree Narayana Mission (Singapore) Singapore**Client Management for DDCC & MDC** · - To manage and follow-up all new e-referrals from AIC. · - To do client initial assessment for ADLs, functional, environmental psycho-social and health needs. · - Monitors and verifies services each client receives and evaluates the effecti ...
Customer Care Executive - Singapur, Singapore - NCS Group
Description
NCS is the leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more.
We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 12, has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.
We're searching for a Customer Care Officer to be part of our diverse team of talent here at NCS
If you believe in going above and beyond, embodying excellence, and bringing people and technology together like never before, we would love to have a conversation with you
What we seek to accomplish together:
A little about you:
What you might also need to have: