Lead Business Analyst - Singapore - INCOME INSURANCE LIMITED

INCOME INSURANCE LIMITED Singapore

Found in: Talent SG 2A C2 - 1 week ago

Description

Roles & Responsibilities

Business Excellence (BE) Department plays a pivotal role in driving the operations strategies to transform the organisation into one that is customer-led. Through driving business process re-engineering, analytics, digital and mobile-first, we deliver differentiated and superior customers' experience.

In Business Excellence team, you will be the Team Lead of the Shared Services Business Analyst for Life and Health Operations. You shall possess good people management skills, strong business analysis and communication skills to fill the role, to implement operational strategies to achieve INCOME Goals 2025. This includes the delivery of an empowering customer experience enabled by integrated digital processing and mobile capabilities.

The Business Analyst team supports business in product launches, process re-engineering, business and regulatory initiatives that seeks to achieve operations excellence.

Key responsibilities include:

Lead the Business Analyst team to perform business process analysis, propose new ways of working to streamline and achieve operations efficiency. In this aspect, you will work with stakeholders to understand business needs, translate them into actionable operational business requirements and use cases. Constantly leverage on new capabilities to transform operations through digitalisation and mobile-first.
Responsible to deliver KPI goals, strategic and business initiatives, including managing team, work planning to ensure team resources and timeline are aligned.
People management to coach and motivate the business analyst team to deliver the KPI goals, strategic and business initiatives.
Conduct system and process gap analysis with key stakeholders, including business users, IT and technology vendor. You will put together the finalised business rules and re-designed processes for automation.
Work together with relevant IT teams to design IT solutions to meet the business requirements. Devise / review User Acceptance Testing (UAT) plans ensuring sufficient test scope is covered.
Provide post-implementation support in customers or system-related issues.
Perform data analytics to gain new insight into customer behaviour and optimisation of existing business processes to deliver a better customers' experience.

Qualification:

Bachelor degree in Business Information Systems, Information Technology or higher qualification.
At least 8 years of relevant working experience, preferably in Life & Health Insurance industry.
People management and experience in leading / supervising a team.
Passionate with digital transformation and possess relevant track records in handling process re-engineering projects.
Proactive, resourceful and able to engage stakeholders from different business domains.
Good project management skills.

Other competencies and traits:

Ability to work with partners across the organization to achieve a common goals.
Proactive, resourceful and able to engage stakeholders from different business domains.
Excellent problem analysis skill, innovative and creative in defining solutions.
Adaptable and able to work well with different organisation culture and behaviour.
Strong sense of drive and commitment to deliver on responsibilities.
Excellent verbal and written communication skills.

Tell employers what skills you have

Management Skills
UAT
Customer Experience
Business Analysis
Business Process Analysis
Business Process Reengineering
Reengineering
Information Technology
Project Management
User Acceptance Testing
Business Analyst
Data Analytics
Business Excellence
Lean Six Sigma
Business Requirements

Business Analyst

Found in: Talent SG 2A C2 - 4 days ago

ADECCO PERSONNEL PTE LTD Singapore

Roles & Responsibilities · The Opportunity · This is an exciting opportunity to work for one of the leading banks. · It is an opportunity for a BA (Credit Risk) to join their team · This will start off as a 12-month contract role · This is a business analyst role within Trading R ...
Business Analyst

Found in: Talent SG 2A C2 - 5 days ago

INFOSPECTRUM LTD (BRANCH OFFICE SINGAPORE) Singapore

Roles & Responsibilities · We are currently expanding our global Analyst team and seeking to recruit a Business Analyst (Shipping and Commodities) for our APAC division, to be based in our Singapore office. The role will focus on preparing assessments on the counterparty/credit r ...
Business Analyst

Found in: Talent SG 2A C2 - 4 days ago

A-IT SOFTWARE SERVICES PTE LTD Singapore

Roles & Responsibilities · Role: Business Analyst · Job Level: 6 - 10 years of relevant experience (L3/L4) · Job Description · Job Title: Infinity Business Analyst · Key Skills: · Functional Business Analyst for Strategic Projects · Job Objectives · Business Analyst for corporate ...
Business Analyst

Found in: Talent SG 2A C2 - 4 days ago

PERSOLKELLY SINGAPORE PTE. LTD. Singapore

Roles & Responsibilities · Join Our Team: Business Analyst (System Migration) · Are you a detail-oriented problem-solver with a passion for project management and system migrations? We're looking for a Business Analyst to play a vital role in our transformative project. · Respons ...
IT Business Analyst

Found in: Talent SG 2A C2 - 4 days ago

SEARCH INDEX PTE. LTD. Singapore

Roles & Responsibilities · IT Business Analyst (No coding / High Bonus/ WFH Hybrid/ Fast Hiring) · • High Bonus + Attractive Benefits (depends on experience) · • Hybrid WFH Work Module (Near MRT) · • Training will be provided. · • Good career progression · • Permanent Role · • Sa ...
Business Analyst

Found in: Talent SG 2A C2 - 4 days ago

NICOLL CURTIN TECHNOLOGY PTE. LTD. Singapore

Roles & Responsibilities · Our client is looking for a Business Analyst with a strong background in Banking or Wealth Management. This role involves working on technology projects that drive innovation and operational efficiency within the organisation. The ideal candidate will h ...
Business Analyst

Found in: Talent SG 2A C2 - 2 days ago

SHELL INFOTECH PTE. LTD. Singapore

Roles & ResponsibilitiesDiploma/Degree in IT/Computer Science. · At least 3 - 4 years of hands-on experience in the health insurance industry, with a strong understanding of industry regulations, trends, and best practices. · Conduct thorough analysis of business processes, syste ...
Business Analyst

Found in: Talent SG 2A C2 - 4 days ago

ZENITH INFOTECH (S) PTE LTD. Singapore

Roles & Responsibilities · Employment Type: Contract · Job Description · Provide analysis on reported cases, define configuration specification and business analyst requirements. Work with various teams to optimize and enhance system. Design, document and maintain system processe ...
Business Analyst

Found in: Talent SG 2A C2 - 3 days ago

CAPGEMINI SINGAPORE PTE. LTD. Singapore

Roles & Responsibilities · Position Overview: We are seeking a talented and experienced Business Analyst specializing in Health Insurance to join our dynamic team. The ideal candidate will have 3-4 years of hands-on experience in the health insurance industry, with a strong under ...
Business Analyst

Found in: Talent SG 2A C2 - 3 days ago

SCIENTE INTERNATIONAL PTE. LTD. Singapore

Roles & Responsibilities · Job Summary: · We are looking for a Business Analyst to work on Decision Management Solutions (DMS) within the retail banking sector. · Mandatory Skill-set: · Degree in Banking, Financial Engineering, Computer Science; · At least 5 years of experience a ...
Business Analyst

Found in: Talent SG 2A C2 - 2 days ago

KERRY CONSULTING PTE. LTD. Singapore

Roles & Responsibilities · Business Analyst · With Private Equity (FoF, Loan, Direct investment) business experience and knowledge that able to Understand client requirement · Workflow design, solution and implementation, able to evaluate the necessity of client demand and manage ...
IT Business Analyst

Found in: Talent SG 2A C2 - 3 days ago

MORGAN MCKINLEY PTE. LTD. Singapore

Roles & Responsibilities · Our client, is a leading Bank, looking to hire IT Business Analyst with 5-7 years of experience in FX trading life cycle and FX cash products like pricing, local booking, hedging, compliance/regulatory requirements, etc., · Specific Qualifications Requi ...
Business Analyst

Found in: Talent SG 2A C2 - 4 days ago

TANGSPAC CONSULTING PTE LTD Singapore

Roles & Responsibilities · Job description · This is a business analyst role within Trading Risk domain with primary responsibilities including understanding, assessing, and implementing the changing risk management needs of the bank's trading, capital market and collateral monit ...
Business Analyst

Found in: One Red Cent Asia eFC C2 - 2 days ago

TEKsystems (Allegis Group Singapore Pte Ltd) Singapore Full time

We are looking for a dedicated technology business analyst who has deep understanding of the problems customers are facing and is accountable for capturing and communicating customer requirements as well as ensuring requirements are appropriately translated into digital solution ...
Business Analyst

Found in: Talent SG 2A C2 - 4 days ago

MORGAN MCKINLEY PTE. LTD. Singapore

Roles & Responsibilities · We are looking for an experienced Business Analyst to join our team. The ideal candidate must have experience in business analysis, with a strong understanding of business processes, requirements gathering, and documentation. You will work closely with ...
Business Analyst

Found in: Talent SG 2A C2 - 4 days ago

MANPOWER STAFFING SERVICES (SINGAPORE) PTE LTD Singapore

Roles & Responsibilities · Job Scope · Work with client PO to understand requirements, workshop facilitation, generate user stories, and ensure developers are building according to clearly written acceptance criteria. · Self-Motivated and able to drive requirements with clients t ...
Business Analyst

Found in: Talent SG 2A C2 - 4 days ago

QUINNOX SOLUTIONS PTE. LTD. Singapore

Roles & Responsibilities · Business Analyst - Job Description · As a Business Analyst, you must be passionate with latest web and mobile technologies and capabilities. You should have a broad expertise and proven experience in various areas such as web, mobile, Cloud, emerging te ...
Business Analyst

Found in: Talent SG 2A C2 - 4 days ago

ONE NORTH CONSULTING PTE. LTD. Singapore

Roles & Responsibilities · One North Consulting is currently hiring Senior Business Analyst with 5+ years of experience as per details given below: · Interested Singapore Citizens / Singapore Permanent Residents can connect on email id - · Job Description & Requirements: - · In ...
IT Business Analyst

Found in: Talent SG 2A C2 - 4 days ago

MICHAEL PAGE INTERNATIONAL PTE LTD Singapore

Roles & ResponsibilitiesOpportunity to join one of the largest Japanese Group MNC · Career exposure with stable organisation · About Our Client · Our client, a GroupIT consulting firm provides professional advisory services to businesses, specialising in analysing processes and s ...
Business Analyst

Found in: Talent SG 2A C2 - 4 days ago

ZENITH INFOTECH (S) PTE LTD. Singapore

Roles & Responsibilities · This is a 12 months contract assigned to our client · Work Location: To be confirmed (during interview) · Salary Range : $7,000-$8,500 · Job Description · 1. Pega Platform - Business Analyst with Pega Background. · 2. Work with client PO to understand ...