Jobs

    Clinic Operations Executive - Singapur, Singapore - Parkway Pantai Limited

    Parkway Pantai Limited
    Parkway Pantai Limited Singapur, Singapore

    2 days ago

    Parkway Pantai Limited background
    Permanent
    Description

    The Role

    Work location: Ang Mo Kio
    Working hrs: 5.5day office hrs

    Jobscope:

    Ensure smooth day to day operations of clinic
    - Handle feedbacks and complaints and update to the Clinic Manager and lead Doctor accordingly
    - Assist in preparation of reports and provide administrative support to clinical stakeholders
    - Manage external vendors in delivery of services
    - Supervise and guide front counter staff
    - Oversee and front engagement with external stakeholders
    - Organise and facilitate operational and strategic meetings with internal stakeholders
    - Structure and drive PSPL initiatives to achieve clinic and organisation's objective
    - Support PSPL HQ Ops projects for alignment with other clinics and business units

    Key accountabilities

    Management of daily operations between internal teams
    - Highlight any potential/ issues to the clinic manager promptly
    - Establish and review SOP and workflow for efficiency
    - Ensure timely submission of reports and claims
    - Management and supervision of front counter staff
    - Driving increase in patient load and revenue for the clinic
    - Ensure alignment between clinic and PSPL objectives

    Qualifications & Experience

    At least 3 year of experience in Operations/Healthcare
    - Proficient in Microsoft Office Application for reports and preparation of presentation slides
    - Interpersonal skills to engage stakeholders of different levels
    - Team player to support management and reportees



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