Jobs

    Executive, Client Services - Singapore - KINGSMEN EXHIBITS PTE LTD

    KINGSMEN EXHIBITS PTE LTD
    KINGSMEN EXHIBITS PTE LTD Singapore

    4 days ago

    Default job background
    Description
    Roles & Responsibilities

    A Day in the Life

    • Assist the project team in implementing events/projects on-site, including venue setup, logistics, and coordination with suppliers/vendors.
    • Communicate effectively with clients throughout the event preparation, planning, and execution stages, ensuring their needs and expectations are met.
    • Manage client expectations by understanding their requirements and providing cost-effective solutions.
    • Service existing clients by maintaining strong relationships, understanding their evolving needs, and implementing effective cost control measures.
    • Attend events to stay updated on current trends and industry best practices, providing valuable insights to enhance future projects.
    • Coordinate payment and invoicing processes with clients and suppliers, ensuring timely and accurate transactions.
    • Brief designers and suppliers on project specifications and requirements, negotiating costs to achieve optimal results.
    • Arrange storage for event items as needed and coordinate delivery logistics with clients and suppliers.
    • Conduct on-site operations inspections to ensure suppliers deliver according to requirements and specifications, addressing any issues promptly.
    • Develop comprehensive costing reports for project approval, managing overall project costs to ensure healthy gross profit margins.
    • Prepare and submit project reports upon completion of events, documenting key learnings and recommendations for improvement.
    • Liaise with venue owners regarding any damages or issues, facilitating resolution and maintaining positive relationships.

    What are we looking for

    • Diploma holder in Hospitality/Tourism Management or related field.
    • Minimum 1-3 years of experience in account servicing, preferably within the hospitality or tourism industry.
    • Self-motivated and able to work independently with minimal supervision.
    • Excellent interpersonal and communication skills, with the ability to build rapport and trust with clients.
    • Proficient in Microsoft Office suite, including Word, Excel, and PowerPoint.
    Tell employers what skills you have

    Teamwork
    Microsoft Excel
    Administration
    Account Servicing
    Project Management
    Time Management
    Communication Skills
    Team Player
    Customer Service
    Able To Work Independently

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