- Architect marketing content strategy across Bought, Owned & Earned media to capture new opportunities, engage audiences that effectively elevate our value proposition in establishing connections, relationships and rapport in the customers segments that we serve
- Conceptualize and develop multi-format content from ideation, to production, distribution and optimization
- Own & collaborate with content marketing team to develop editorial calendar for both internal and external communication
- Manage 3rd parties content partnerships and collaboration
- Research, evaluate and develop understanding of the subject of interest, landscape, competition etc. in order to define content and engagement opportunities
- Demonstrate an inherent understanding of content marketing and social media marketing; harness the power of social to deliver against business outcomes
- Conceptualise and execute customer engagement virtual and physical events, internally and externally
- End to end process, stakeholders and budget management
- Great storytelling, writing, editing skills with the ability to source stories; ability to read and write Mandarin is a plus
- Ability to think, plan and execute through self-motivation and independence navigating in a fluid environment and comfortable working on multiple projects simultaneously in an organised way
- A 'digital' first mindset and approach is essential and must demonstrate the ability to connect the dots between the channels, the content and the customers
- Comfortable implementing SEO best practices and optimised growth in SEO
- Must display a passion for creativity, socially tuned and keen interest in understanding the landscape that businesses operate in
- Comfortable with events management, from conceptualisation to execution
- Strong tenacity, flexible & resourceful to clear roadblocks and maturity to manage stakeholders & external agencies and partners
- Min. 8 years working experience, with some experience in banking and/or finance industry
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Customer Engagement
5 days ago
HSBC Singapore**Some careers have more impact than others.** · If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offer ...
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Customer Engagement Executive
4 days ago
LEARNING POINT KIDS PTE. LTD. SingaporeWe are looking for an enthusiastic and skilled customer engagement executive to provide high-quality and effective support in implementing communications and engagement initiatives. He / She will possess the ability to take initiative to complete complex tasks and projects quickl ...
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Customer Engagement Officer
1 day ago
ACHIEVE TECHNOLOGY ASIA PACIFIC PTE LTD SingaporeWork Hours · Monday - Friday: 9.00am to 6.30pm (Inclusive of 1 hour lunch break) · Overtime if Applicable: · Monday to Friday: 7.15pm to 8.30pm · Saturday: 10.00am to 2.00pm · Job description · - To handle customer's queries such as Penalty Fees, Annual Fees or Banking needs and ...
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Customer Engagement Intern
5 days ago
ZEISS Group SingaporeCRM Management · - Learning about the CRM administration and management · - Gain of insights into critical areas, like masterdata management · - Development of migration strategies · - CRM user experience by training participation · - Stakeholder Management · - Preparation for th ...
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DHL SingaporeWe are looking for a **Customer Engagement Manager **to*** · - Drive the innovation-focused customer engagement program through the set-up and coordination of Customer Innovation Workshops · - Work with sales leads to understand and define customer requirements and pain points, d ...
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Senior Manager, Customer Engagement
4 days ago
FWD Insurance SingaporeAbout FWD Group · FWD Group is a pan-Asian life insurance business with more than 11 million customers across 10 markets, including some of the fastest-growing insurance markets in the world. FWD reached its 10-year anniversary in 2023. The company is focused on making the insura ...
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Manager, Regional Customer Engagement
3 days ago
BASF South East Asia Pte. Ltd. Singapore**Objectives** · - Increase Customer Satisfaction, loyalty, and advocacy through the implementation of the Regional Customer Intimacy and Customer Experience Programs · - Design and improve Customer experience, through strategies that strengthen Region's share of wallet and compe ...
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Manager, Global Customer Engagement
3 days ago
BENCHMARK STAFFING SOLUTIONS Singapore**About Our Client** · Our client is an established shipping company and is the world's largest independent feeder carrier. They operate throughout Asia, Middle East, Africa, Caribbean, Latin Americas, Mediterranean and Europe. · Operating a fleet of more than 100 vessels, they p ...
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Customer Engagement Specialist, Awards
5 days ago
ASIAN ADVERTISING FESTIVAL (SPIKES ASIA) PTE. LTD. SingaporeWe're looking to hire an **Customer Engagement Specialist, Awards (Japanese speaking) **for 4 months as the trusted advisor to our APAC clients who are from the advertising agencies and media owners, in the run towards Spikes Asia 2024, the region's most prestigious awards and fe ...
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THE CAP CONSULTING GROUP PTE. LTD. Singapore**Minimum 2 to 7 years' experience in shipping industry.**: · - **Experience in key account management and customer engagement**: · - **Knowledge of containerized shipping.** · Our client is a leading feeder solutions provider in the maritime industry. For this role, you will hav ...
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Assistant Mgr, Global Customer Engagement
4 days ago
The Cap Consulting Group Pte Ltd Singapore**Minimum 2 years' experience in shipping industry.**: · - **Background in marketing and/or account servicing.**: · - **Excellent communication, negotiation, and interpersonal skills.** · Our client is a leading feeder solutions provider in the maritime industry. We are seeking f ...
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The Cap Consulting Group Pte Ltd Singapore**Minimum 2 to 7 years' experience in shipping industry.**: · - **Experience in key account management and customer engagement**: · - **Knowledge of containerized shipping.** · Our client is a leading feeder solutions provider in the maritime industry. For this role, you will hav ...
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Health Sciences Authority Singapore**What the role is** · - Work Location: Helios, 11 Biopolis Way, Singapore 138667 · Summary: · Supporting Service Management activities at the Health Sciences Authority (HSA)'s Health Products Regulation Group Connect Centre (HCC) · **Responsibilities** · - Attend to walk-ins at ...
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DHL Singapore**Customer & Innovation Engagement (1 Year Contract)** · **Tasks**: · - Provide technical support and exhibit activation to the Innovation Engagement Team during online and onsite tours as well as workshops. · - Communicate with Global Ops team on exhibits that require their atte ...
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The Cap Consulting Group Pte Ltd Singapore**Min 10 years of global marketing/ key account management and building relationships exp with shipping MNCs with global footprint**: · - **Shipping/logistics industry exp is required**: · - **Possess strong persuasion and negotiation skills. Has excellent interpersonal and commu ...
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Senior Mgr/mgr, Global Customer Engagement
4 days ago
The Cap Consulting Group Pte Ltd Singapore**Min 5 to 10 years of global marketing/ key account management and building relationships exp with shipping MNCs with global footprint**: · - **Shipping/logistics industry exp is required**: · - **Possess strong persuasion and negotiation skills. Has excellent interpersonal and ...
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Johnson & Johnson SingaporeJanssen Pharmaceuticals discovers and develops innovative medical solutions to address important unmet medical needs in oncology, immunology, neuroscience, infectious diseases and vaccines, and cardiovascular and metabolic diseases. · At the Janssen Pharmaceutical Companies of Jo ...
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Customer Engagement
1 day ago
WEST PHARMACEUTICAL SERVICES SINGAPORE PTE. LTD. SingaporeRoles & Responsibilities · Job Summary: · The Specialist Customer Engagement is a client-facing role, who works to engage and enable our customers by effectively managing the customer's needs to truly create a differentiated customer experience. As the trusted advisor and advocat ...
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Customer Engagement Manager
1 day ago
AD ASTRA CONSULTANTS PRIVATE LTD. SingaporeRoles & Responsibilities · Overall Responsibilities: · Communicate with the stakeholders in the marketing team and sales team to decide the best customers to work with, arrange set ups for customer engagement opportunities including event participation and asset creation. · Top 3 ...
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Customer Engagement Officer
3 days ago
JUST RECRUIT SINGAPORE PTE. LTD. SingaporeRoles & Responsibilities · Job Details: · • Basic Salary: $2000 - $2200 + HIGH COMMS · • Monday – Friday: 9am to 6.30pm. (Inclusive of 1 hour Lunch Break) · • Location: Novena · • 1-Year Renewable Contract (Subjected to performance) · Responsibilities: · • Handling customer's que ...
Customer Engagement - Singapur, Singapore - OCBC Bank
Description
Customer Engagement & Content Marketing, GWB Marketing and Communications ER )Description
Responsibilities:
