- Supervise and coordinate daily operations, including fuel sales, inventory management, cash handling and facility management. Ensure compliance with safety and environmental regulations.
- Recruit, train and manage a team of staff. Assign duties, schedule shifts, payroll handling, people development and provide guidance to ensure efficient workflow and excellent customer service.
- Ensure high level of customer satisfaction by providing prompt and courteous service. Address customer inquiries, resolve customer complaints and maintain a welcoming and friendly atmosphere.
- Monitor and manage financial transactions, including sales, expenses and inventory. Prepare reports, analyse data and flawless execution of marketing program to optimize profitability.
- Ensure compliance with all relevant laws, regulations, company policies and operating standards. Implement safety protocols, conduct regular inspections and address any safety concerns promptly.
- Handle any other ad hoc responsibility assigned to you.
- Previous experience in a supervisory or managerial role, preferably in the petrol station or retail industry.
- Strong leadership and interpersonal skills, with the ability to motivate and manage a diverse team.
- Excellent customer service and communication skills.
- – Knowledge of safety regulations and best practices.
- Proficiency in financial management and basic accounting principles.
- Strong problem-solving and decision-making abilities.
- Flexibility to work in shifts, including weekends and holidays.
- High attention to detail and ability to prioritize tasks effectively.
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Manager Assistant - Singapore - Cheers Holdings (2004) Pte Ltd
1 week ago
Description
To assist Station Manager in achieving the following roles and responsibilities:
Job Requirements:
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