Assistant Service Manager - Singapore - MENU 2 PTE. LTD.

MENU 2 PTE. LTD. Singapore

2 days ago

Description

Roles & Responsibilities

As an Assistant Service Manager supporting the Outlet Manager, you will play a key role in implementing business plans for the outlet while overseeing staff management and addressing personnel issues. Your responsibilities will include managing customer service, handling scheduling, daily operations, cashier duties, loss prevention, maintenance, and back office support. Additionally, you will be involved in recruiting, training, and motivating staff members.

Job Responsibilities:

Administering purchasing and receiving procedures
Conducting food and beverage hygiene audits
Conducting orientation and training sessions
Implementing staff performance assessment processes
Ensuring compliance with legislative and regulatory requirements
Driving service innovation
Building internal and external stakeholder relationships
Implementing loss/risk prevention strategies
Leading teams through change initiatives
Inspiring with a service-oriented vision
Managing business continuity plans
Overseeing site/outlet and equipment maintenance
Supervising training programs
Enhancing the customer experience
Monitoring income and expenses
Providing insights for management decision-making
Ensuring quality control for service delivery
Supervising bar service operations

Available Work Locations (All locations near MRT Station)

Indoor Stadium (Stadium MRT)
One Fullerton (Raffles Place MRT)
Orchard Rendezvous Hotel (Orchard MRT)
Riverside Point (Clarke Quay MRT)
Woodleigh Mall (Woodleigh MRT)
Seletar Aerospace (28 mins away from The Seletar Mall)
Parklane Green (East Coast Park) Opening soon

Tell employers about your skills

Quality Control
Aftersales
Service Innovation
Customer Experience
Business Continuity
Purchasing
Management Decision Making
Equipment Maintenance
Compliance
Cashiering
Prevention
Regulatory Requirements
Customer Service
Loss Prevention
Scheduling
Back Office

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