- Responsible to ensure effective and accurate processing/releasing all sales orders to enter timely in system and orders to meet delivery as per First Confirmation Date given by customers.
- Perform order validations with high level of accuracy and consistent with the terms and conditions on customer's purchase orders.
- Act as an intermediary between customer and multiple departments including sales, procurement, planning, quality control, regulatory, production and warehouse/logistics department on handling complaints, customer master information record (CMIR), credit block issues, shipping discrepancies, reverse logistics/returns.
- Prioritization and tracking of customer's orders in system, review and escalation risk and opportunities to the supply planning team during the Monthly S&OP and ASF meetings
- Ensure on-time delivery, customer complaint and high service level fulfilment
- min Diploma/Degree in any discipline
- Possess min. 2 years' working experience in order fulfilment / management, preferrably in a MNC environment
- Good interpersonal skills, customer oriented and a team player
- Proficient in SAP experience in Sales & Distribution (SD) module or Order-to-Cash (O2C)
- Proficient with Microsoft Office
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Order Management Executive - Singapore - RECRUIT EXPRESS PTE LTD
Description
Roles & ResponsibilitiesJob Scope:
Requirements:
Interested candidates please send your updated resume to:
Subject: Order Fufillment
EA Personnel: Kate Leau Wei Xuan (R
Company Registration No.: 99C4599
Tell employers what skills you haveSales
Microsoft Office
Quality Control
Interpersonal Skills
Service Level
Order Management System
Procurement
Order Fulfillment
SAP
Sales Order Management
Customer Oriented
Order Management
Team Player
Shipping