- Respond to customer calls and triage customer requests including status of machines and service work and/or issues that require special attention or escalation.
- Assist the Field Service Manager with the daily planning of field techs work assignments by maintaining the master field schedule.
- Regular follow-up with technicians as to job status and with customers to provide job completion updates.
- Liaise with Parts Department regarding requirements for specific jobs, ordering, shipping, etc.
- Work in conjunction with the Warranty department to support customer warranty and claims issues.
- Manage work orders including their opening, closing and maintaining to insure accurate and timely invoicing (includes adding labor, parts, sublets, lubricants, shop supplies, core credits, etc.).
- Assist with the preparation of customer quotations, warranty claims, invoice prep and overall work order administration.
- Assist field and shop techs with parts ordering and follow-up for open work orders.
- Issue purchase orders as required (i.e for third party parts and services, tools, etc.).
- Maintain effective, accurate reporting, data management and record keeping.
- Assist and backfill for Service Supervisors and Service Administrators in their absence.
- Other duties as assigned.
- 2+ years technical knowledge of heavy equipment, cranes and construction equipment
- Administrative skills in heavy equipment industry, construction or distributor environment
- MS Office proficiency, service reporting/time entry and invoicing software
- Methodical, analytical, organized and detail oriented
- Report writing
- Due diligence and promotion of a Health and Safety culture
- Dynamic team player with a positive attitude
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Service Coordinator
1 week ago
Radio Holland Singapore Pte Ltd SingaporeJob Highlights · Competitive Salary & Work Benefit Package · Fun Loving Working Environment · Established MNCs · **Job Description**: · The service coordinator is making sure that a service order is prepared, executed and invoiced as per the standards of Radio Holland. · During t ...
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Service Coordinator
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ALGAS ENGINEERING PTE. LTD. SingaporeAs a Service Coordinator, you'll troubleshoot client issues, schedule project manpower, and track project completion. Your role is pivotal in ensuring efficient project execution, client satisfaction, and timely delivery of services. · - Liaison with clients for remote trouble sh ...
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Service Coordinator
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CONNECTe International Pte Ltd SingaporeJob Description: · **Job Description** · - Technical clarification of inquiries in coordination with the technical specialists (Tech. Support) as needed · - Clarification of material availability and coordination of the fastest possible delivery date with the responsible departme ...
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Service Coordinator
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ALGAS ENGINEERING PTE. LTD. SingaporeAs a Service Coordinator, you'll troubleshoot client issues, schedule project manpower, and track project completion. Your role is pivotal in ensuring efficient project execution, client satisfaction, and timely delivery of services. · 1. **Client Interaction**: · - Engage with c ...
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Service Coordinator
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KWONG NGEE ENGINEERING PTE LTD Singapore InternshipSHIPAs a Service Coordinator Intern, you will play a pivotal role in supporting our operational processes and ensuring the smooth functioning of various projects. This internship offers a unique opportunity to gain hands-on experience in operations management, project coordination, a ...
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Service Coordinator
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ZENITH INFOTECH (S) PTE LTD. SingaporeThis is a 12 months contract assigned to our client · Work Location: City Hall MRT · Salary Range : $4,000-$5,500 · Must be willing to work the following timing: · 8:00AM - 5:00PM, 365 days support model working 5 days in a week · **Job Description**: · OB SCOPE · The service man ...
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Service Coordinator
1 week ago
ALGAS ENGINEERING PTE. LTD. SingaporeLiaison with clients for remote trouble shooting and advice in servicing and maintenance · - Assist in scheduling Service Technicians and manpower coordination · - Assist in document submissions and controlling · - Tracking and follow-up for every service and maintenance cases · ...
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Service Coordinator
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RRECRUITER PTE. LTD. Singapore**Responsibilities** · - Coordinate and schedule service appointments for construction, foundation, and logistics projects · - Act as a liaison between customers and service technicians · - Track and monitor service requests, ensuring timely resolution and customer satisfaction · ...
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Service Coordinator
1 week ago
MSA Safety SingaporeOverview: · Are you someone who is passionate, motivated, and driven to make a difference? If so, MSA Safety is the perfect fit for your career. · At MSA, SAFETY is who we are AND it is what we do. We are a purpose-driven company committed to deploying innovation and technology t ...
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Service Coordinator
2 days ago
DYNAMIC HUMAN CAPITAL PTE. LTD. SingaporeOur Client in the Automotive Industry is looking for a Service Coordinator to join them. · **Position: Service Coordinator (Automotive)** · **Salary**: $2,200 - $2,800 + OT · Location: West · Working Hours / Days: 8.30am - 6.00pm (Mon - Thurs) / 8.30am - 5.30pm (Fri) / 8.30am -12 ...
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Service Coordinator
1 week ago
ON SITE ALIGNMENT PTE. LTD. SingaporeOn Site Alignment is specialized in alignment and installation of all critical rotating equipment onboard of ships. Besides this, we also do vibration measurement and analysis, stern tube repairs and dimensional surveys. · From our Singapore and Shanghai office, we operate mainly ...
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Service Coordinator
1 week ago
FUJIFILM ASIA PACIFIC PTE. LTD. SingaporeThe Service Coordinator is responsible for providing customer service and after sales support for medical equipment. This includes handling sales or service inquiries, customer complaints, and order processing. · He/She orders parts and equipment, controls inventory, and maintain ...
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Service Coordinator
1 week ago
ELLIOTT MOSS CONSULTING PTE. LTD. SingaporeExperience in Program Coordination, Case Coordination, Incident Coordination, Program & Project Management, 3rd party coordination · - Experience in working on any industry leading service management tools · - Experience in Excel and PowerPoint · - Performing SLA and KPI reportin ...
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Service Coordinator
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MALAYAN DACHING CO PTE LTD SingaporeWe are a Singaporean SME located in Jurong area, manufacturer and agent for Weighing and Weighing Related Equipment, Electronic Measurement & Control Devices, Powder Processing Equipment and Systems, and Packaging Equipment. The foundation of our continued success over the past 6 ...
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Coordinator, Service
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OMEGA INTEGRATION PTE LTD Singapore**Responsibilities**: · - Coordinate and assist Service Manager to follow up updates on the final mobilization and demobilization requirements (travel, medical, visa) and schedule. · - Perform all Service related administrative job such as tabulate Service Man-hour Calculations ( ...
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Service Coordinator
1 week ago
Malayan Daching Co Pte Ltd SingaporeWe are a Singaporean SME located in Jurong area, manufacturer and agent for Weighing and Weighing Related Equipment, Electronic Measurement & Control Devices, Powder Processing Equipment and Systems, and Packaging Equipment. The foundation of our continued success over the past 6 ...
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Service Coordinator
4 days ago
NOVO RECRUITMENT SOLUTIONS PTE. LTD. SingaporeCustomers must be contacted and provided with information in response to requests about accounts, products, and services. · - Able to generate sales from consumer inquiries. · - Liaise with consumers regarding fulfilment issues. · - Handling and resolving consumer billing or serv ...
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Service Coordinator
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Accelleron SingaporeReporting to the Commercial Support Manager you will drive customer satisfaction by delivering excellence in service job coordination & execution with consideration of resources such as service engineers, spare parts, and tools. · You will be the Single point of contact for the c ...
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Service Coordinator
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STABILIS PTE. LTD. Singapore**Qualifications & experience** · - Minimum GCE 'N'/'O' Level/ITE/NITEC · - Proven experience in administrative roles with exposure to government contract management will be advantage · - Strong organizational and time-management skills. · - Excellent communication and interperso ...
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Service Coordinator
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ACRO HARVEST ENGINEERING PTE. LTD. SingaporeAssist Service Engineer to provide the below scope of work. · 1. Prepare service maintenance schedule and ensure smooth site operation. · 2. Coordinate service schedule with team of technicians. · 3. Perform design and installation for ACMV (residential and commercial). · 4. Liai ...
service coordinator - Singapore - LISOLUTION PRIVATE LIMITED
4 days ago
Description
Roles & ResponsibilitiesCoordination
Administration
Competencies
Report Writing
Field Service
Construction
Due Diligence
Data Management
Invoicing
Administration
MS Office
Warranty
Team Player
Microsoft Word
Customer Service
Shipping
Work Order