- Provide a warm welcome to guests with appropriate introduction.
- Coordinate guest requirements with other departments and follow up to ensure all queries are handled to maximum satisfaction.
- Collect any information about guests' plans, pre-reservation services, special dietary requests, allergies or other safety conditions and coordinate with concerned departments to ensure guest experience is memorable.
- Ensure guest details are well checked and input into the system.
- Check all information on registration card and cross check with correspondence for accuracy.
- Ensure all guest documents are filled, registered and confirmed by the resort management.
- Strong team mentality, and willingness to be of assistance as required.
- Able to work rotating shifts including weekends and public holidays
- Must be able to stand for long periods of time.
-
Service Officer
1 week ago
OCBC Bank Singapore**Service officer** **-** **(**230000IS**)** · Roles & Responsibilities · - Manage overall branch cash holdings and movement · - Review and approve high value OTC financial transactions or transactions with special statuses · - Responsible for day-to-day customer service operatio ...
-
Customer Service Officer
1 week ago
Parkway Pantai Singapore**Location: Mount Elizabeth Novena Hospital / Gleneagles Hospital** · **Working hrs: 5.5days office hrs** · - Assist in the management of customer service at registration & booking office. · **Key accountabilities**: · - Performs duties of Customer Service Officer by providing ex ...
-
Customer Service Officer
2 days ago
RECRUITPEDIA PTE. LTD. Singapore**Our client is a global FMCG MNC, one of the most leading players in the paint technology industry. Due to business needs, they are now recruiting a Customer Service Officer to be part of their Customer Service team for ongoing transformation projects. They are located in the We ...
-
Customer Service Officer
3 days ago
JJ CONSULTING SERVICES Singapore**Customer Service Officer (Office Hours/ Bukit Batok) · Our Client is an established company in Singapore, who is seeking to recruit Customer Service Officers. · Trainings are provided/ Fresh Graduates Welcome · **Responsibilities**: · - Provide quality customer service to custo ...
-
Customer Service Officer
5 days ago
BANK OF CHINA LIMITED Singapore**Responsibilities: · - Provide personalized service over the telephone to customer in call centre on credit card and banking products. · - Attending enquiry, feedback and understand customer's need so as to provide information and solutions to customers in an effective and effic ...
-
Customer Service Officer
6 days ago
JJ Consulting Services SingaporeOur Client is an established company in Singapore, who is seeking to recruit Customer Service Officers. · Customer Service Officer (Office Hours/ Immediate Opening) · Trainings are provided/ Fresh Graduates Welcome · **Responsibilities**: · - Provide quality customer service to c ...
-
Customer Service Officer
1 day ago
EDUCARE HUMAN CAPITAL PRIVATE LIMITED Singapore Part time**_Job Summary: _** · The customer service officer will be the first point of contact for visitors, clients, and employees, representing the company's professionalism and providing excellent customer service. This role involves handling incoming calls, managing the reception area ...
-
Guest Services Officer
1 week ago
ANDAZ SINGAPORE SingaporeCome join us to express your Andaz as **Guest Services Officer - Guest Services Centre **(conventionally known as Call Centre) if the following describes you. · You are service-oriented and passionate in achieving customer satisfaction. You are also a good team-player and at the ...
-
Customer Service Officer
6 days ago
JJ Consulting Services SingaporeOur Client is an established company in Singapore, who is seeking to recruit Customer Service Officers. · Customer Service Officer (Office Hours) · Trainings are provided/ Fresh Graduates Welcome · **Responsibilities**: · - Provide quality customer service to customers either by ...
-
Customer Service Officer
4 days ago
Volt Singapore Singapore**Customer Service Officer - 2 Years Contract - Singapore** · Looking for a Customer Service Officer with 1+ year of call centre experience. This role is a 2 years contract, and is only available to Singaporeans at this time. · Salary Package: $2000 - $2800 · Singaporeans Only · ...
-
Service Relations Officer
1 week ago
KIDS INTERVENTION SPECIALISTS (BUKIT TIMAH) PTE. LTD. SingaporeThe SKILT Centre - the SpecialKids Intervention, Learning and Therapy Centre established in collaboration with SpecialKids Child Health & Development Clinic, provides a holistic series of programmes that target individuals aged 2 and upwards, through teenage years. · **Service Re ...
-
Customer Service Officer
1 week ago
Adecco - GS Perm SingaporeAt least 1 year of customer service experience, in a contact centre environment · - Excellent Customer service skills · Customer Service Officer · - 5Days a week schedule (1 weekend and 1 weekdays off) · - Permanent role · - Office location - Town Area · Adecco is partnering with ...
-
Guest Services Officer
2 days ago
Serviced Apartments Association SingaporeLanson Place Winsland, Singapore · FRONT DESK · Tel: · GUEST SERVICES OFFICER · **Responsibilities**: · - Be familiar with the established policies and procedures of the Serviced Residences · - Ensure smooth running of day-to-day operations · - Handle check-in and check-out · - ...
-
Customer Service Officer
5 days ago
JJ Consulting Services SingaporeOur Client is an established company in Singapore, who is seeking to recruit Customer Service Officers (Fresh Graduates can apply/ Immediate Opening. · Customer Service Officer (Full time/ Immediate Opening) · Trainings are provided/ Fresh Graduates Welcome · **Responsibilities** ...
-
Customer Service Officer
1 week ago
INDOGUNA (SINGAPORE) PTE LTD Singapore**Job purpose** · The Customer Service Officer shall report directly to the Customer Service Assistant Manager or Team Lead & be an integral member of the Customer Service Order Processing Team. · He/she will be expected to be a team player, work efficiently with the office colle ...
-
Technical Service Officer
6 days ago
HD Hyundai Global Service SingaporeCOMPANY DESCRIPTION · HD Hyundai Global Service Singapore Pte Ltd is a member of Hyundai Heavy Industries Group (World No.1 Shipbuilder). · We provide marine engine spare parts & technical service for vessels globally. · As a unit of the shipbuilding giant Hyundai Heavy Industrie ...
-
Customer Service Officer
6 days ago
SEARCH INDEX PTE. LTD. Singapore**Call Centre / Customer Service / Hospitality Exp**: · - **Office Hour / 5 Days Work Week / Able to Work on Weekends** · **Responsibilities**: · - Handle inbound and outbound calls · - Proper recording of conversation with customer in the call centre system · - Achieve individua ...
-
Guest Service Officer
5 days ago
COMMEASURE PTE. LTD. SingaporeReddoorz is southeast Asia's largest and fastest growing, technology-driven hotel management & booking platform. With over 2000 properties across Southeast Asia, our vision is to enable people to travel more and provide an affordable, reliable stay in all major cities and destina ...
-
Customer Service Officer
1 day ago
THE TALENT NETWORK PRIVATE LIMITED Singapore**Our client, a well-established MNC is seeking for a Customer Service Officer ( Face To Face ) - Up To $ 2, AWS + Attractive Bonuses / MNC/ Central Area, 5 days work week, Office Hour · **Requirements**: · - Min a Diploma in Customer Service Relation/ Hospitality / Tourism or re ...
-
Customer Service Officer
1 week ago
COOPERVISION SINGAPORE PTE. LTD. Singapore**Job Summary**: · Manage both internal and external stakeholders (include customers), process all incoming customer ordering and inquiries through various modes of communication. Maintain and deliver optimum quality of service to customers. Provide solutions to customers' demand ...
Guest Services Officer - Singapore - CONCORDE HOTEL SINGAPORE
Description
Roles & ResponsibilitiesJob Description
Requirements
Restaurants
Currency
Customer Experience
Housekeeping
Interpersonal Skills
Property
Spa
Transportation
Communication Skills
Customer Satisfaction
Customer Service
Audit