Alice Ng

A diplomatic, responsible and pro-active individual who is able to work independently. Possess good communications and interpersonal skills and hence able to interact effectively with people from different levels. I am also a competent and dynamic team player who is self-motivated and results-oriented. My goal is to pursue a challenging career that will enable me to utilize the skills I have acquired from my previous experience and exposure

Period                                                  24 October 2016 till Present

Job Designation                                   Sales Engineer

Type of Industries                                Security Access Control Industry

Company                                             MicroEngine Technology Pte Ltd

• Provide technical support and product demonstrations to prospective and existing customers.
• - Develop and deliver presentations to customer decision-makers and technical staff.
• - Identify and assess customer needs and provide appropriate solutions.
• - Conduct regular account reviews to ensure customer satisfaction and identify opportunities for upsell.
• - Maintain accurate and up-to-date records in the company CRM.
• - Collaborate with cross-functional teams to resolve customer issues and improve the sales process.
• - Forecast sales and maintain a pipeline of potential opportunities.

Period                                                  2 September 2013 till Present

Job Designation                                   Sales Engineer

Type of Industries                                Building Management System

Company                                             Aim Controls Pte Ltd

• Travelling to visit potential clients
• Establishing new, and maintaining existing, relationships with customers 
• Managing and interpreting customer requirements
• Doing tender projects and sales products quotations
• Negotiating tender and contract terms

1. Negotiating and closing sales by agreeing terms and conditions
2. Analysing costs and sales
3. Meeting regular sales targets
4. Recording and maintaining client contact data
5. Co-ordinating sales projects
6. Solving client problems

Nov 2008 to Dec 2013 Bachelor in Electronics Engineering Singapore University of Social Sciences 

Jul 2000 to June 2003 Diploma in Electrical Engineering Ngee Ann Polytechnic 

Jan 1996 to Dec 1999 GCE “O” Level (Pass with 6 credits) Jin Tai Secondary School