Haribabu Kandha

Dear Sir/Madam,

Presently working as Senior Program Manager in Phrism Solutions, chennai, Tamilnadu, India. 26 total years of experience of which 6 years in Manufacturing (Production-Automobile) and 20 years in Information Technology.

Earlier roles played: Senior Project Manager, Payroll iHCM Implementator, Agile Scrum Master, Data Analyst, Business Analyst, PMO and Pre-Sales. 

SKILLS: Celonis Process Data Mining, UiPath RPA, ARIS BPM Architect, Tableau, PowerBI, ERwin, Oracle PLSQL, JIRA, Trello. Certified in Celonis, Automation Anywhere, Scrum Product Owner, ITIL.

My professional experience includes Client Project Management, Product / Platform support PMO, Business Analyst, Digital Transformation Projects involving Data Process Mining (Celonis), RPA (UiPath) and BPM(ARIS). Also played roles of Senior Program Manager, Project Manager, Scrum Master, Business Analyst, Pre-Sales, Account Manager Client Services (Proposals) and Data Analyst. 

Education

Bachelor of Engineering (B.E Mechanical – FULL TIME), University of Madras, Tamil Nadu, India - 1998 

Master of Business Administration (MBA - Executive), Eikon Academy, Chennai – Accredited by AIMA, India – 2006 

Certifications

✓ Certified Celonis Implementation Professional – Feb 2022 

✓ Certified Automation Anywhere Advanced RPA Professional -Mar 2022 

✓ Certified Scrum Product Owner (CSPO)– Oct 2021 

✓ ITIL Foundation – Nov 2016 

✓ NSE India’s Certification in Financial Markets – Oct 2007

Awards/Recognitions

✓ Infosys Best Technical Trainer award – Sep 2016 

✓ Infosys Spot Award for Domain Mapping Landscape for multiple verticals (Healthcare, Retail, Banking, MFG) – Apr 2016 

✓ Infosys Go Getter award for Business Assets – Apr 2011

Regards, 

Haribabu Kandha 

Projects:

Payroll Processing Implementation – Program managing and coordinating the iHCM implementation

Client – ADP, UK.

Phrism Solutions, chennai, Tamilnadu, India – Senior Program Manager  | August 2023 – Till Date

-- Supporting end-to-end iHCM Payroll product implementation, understanding of modules, client service, business analysis.

-- Identifying client requirements and passing it to Implementation/Development teams.

-- Vital role in communication between client and Phrism on daily basis. Documenting scopes and obtaining client sign off.
-- Data reconciliation. Taking ownership of the project and maintaining constant client contact throughout the project.

-- Managing project in terms of time estimation and team members and Process Mapping for Client services.

-- Assisted in the business process design phase, gap analysis.

-- Managing product delivery activities for Clients. Respond to product related queries raised by clients.
-- Understanding of Clients products in terms of user experience

-- Able to manage multiple teams with tight deadlines and dependencies

-- Identify process improvement and documentation initiatives to reduce number of defects and improve overall testing strategy. 

Digital Manufacturing Platform – Program managing and coordinating the implementation for Indian Manufacturing Customers – Clients - Simpson Engines, CRI Pumps, Sonalika Tractors, India (Logicapps Technologies, Chennai – Senior Program Manager) | March 2023 – Till Date 

-- LogicApps MI Platform - Industry 4.0 / Digital Manufacturing platform is a multi-layer technology platform that enables software driven hardware provisioning, management of devices, and IoT networks for data collection from plant floor machines. Using an Edge Gateway, the platform connects various Hardware protocols to enterprise/cloud software. -- LogicApps MI Machine Communicators (LMCs) captures and transmits data from CNC machines, assembly workstations and other shop floor equipment. Zigbee Wireless module in LMCs allows data to be transmitted and communicated wirelessly to server securely. -- LMC is configured centrally with management software which provides a front-end for analysing data and generating reports. -- LogicApps Data Router does the wireless data connections between the LMC, router, gateway and server. -- Sensor connectivity - Supports all standard communication protocols like Digital & Analog Input/Output, RS232, RS 485, Ethernet and USB. Inbuilt connectivity capabilities can interact with PLCs, machine controls from various manufacturers using configurations. -- Standard modules includes Manufacturing , Warehousing, Planning & Sequencing, Kitting, Device Management, Production & Quality. -- Coordinate and communicate with cross-functional team members to organize/execute tasks. -- Coordinates teams with design, quality, reliability, and other functions to drive timely resolution and produces detailed documentation of issues and associated actions. -- Concurrently manage multiple smaller projects by working with engineering personnel. Manage day-to-day project operations. -- Apply change, risk and resource management. Provide detailed project reporting and acquire proper reporting from Project Managers. 

Data Analytics - Process Mining and Operational Analytics using Celonis Process Mining tool for an American HiTech Customer – Client - DELL GPE Field Services, USA (Aligned Automation – Manager (Operations-Service Delivery)| Feb 2022 - Sep2022 

-- Solving Customer business problems in areas of SCM and Field Service functions of Salesforce CRM. -- Managing the successful design, execution and measurement of data engineering initiatives. -- Communicating with internal stakeholders to make recommendations based on data. -- Interfacing and communicating with the Onsite and Offshore Clients for automation use cases. 

RPA - Delivery Management using UiPath Robotics Process Automation tool for an American Packaging Solutions Customer – Client -Intertape Polymer Group IPG, USA (Mavdero Technologies, Chennai - Delivery Manager) | Oct 2021 - Dec 2021 

-- Responsible in Initial Requirements gathering, drive team for robust design, development, testing and deployment. -- Working with the project team, business SMEs, to break down and analyze existing business processes to assess feasibility and to redesign for an RPA supported solution. Played Scrum Master in Agile coaching the team. -- Run day to day functions, tracking the process statuses, metrics for Solution Delivered, Deployment and support. -- Oversight of technical activities to deploy Bot machines for successful non-intrusive process automation. -- End to End RPA Delivery management, responsible for Scoping, Cost and Schedule Management. -- Build relationships with Customers and Partner organizations to identify opportunities for process improvement solutions. 

BPM - Business Process Management Digital Portfolio automation using ARIS BPM platform for US Oil and Natural Gas Customer – Client - EXXONMOBIL, USA (BR Raysoft Global Private Limited, Chennai – Principal Consultant) | Nov 2020 - Apr 2021

 -- Capturing business processes and procedures from business users through interviews, documentation leveraging Agile. -- Supporting Agile initiatives working with regional Agile Champions and Agile coach. -- Supporting Tech Lead Program Manager with Annual Book of Work (BoW), Road Map definition, Planning and Alignment. Outcome of this was Annual review of Product definition via Opportunity Canvas with Product Leads and POs. -- Using ARIS Architect, ARIS Connect, ARIS Process Governance and Process Modelling using VACD, EPC, FAD, etc. -- Supporting integration/interoperability with Alfabet IT portfolio data modelling. -- Carrying out daily scheduled operations which included DB backup’s and running batch jobs. Haribabu Kandha 

2 RPA - Quotes Processing Automation using Automation Anywhere tool for an American Oil and Natural Gas Customer – Client - EXXONMOBIL, USA (BR Raysoft Global Private Limited, Chennai – Principal Consultant) | Nov 2020 - Apr 2021 

-- Performing Due Diligence Assessment for identification of new process opportunities through analysis and estimation of new processes from the perspective of Business Rule Driven workflows for Automation feasibility. -- Designing, developing and testing Bots for tasks using Automation Anywhere. -- Using the Automation Anywhere Smart Recorder to manage and execute Windows controls as a background process. -- Performing Code reviews for each bot to assess code quality and technical debt. -- Check bots in UAT and tested success parameters such as volume handling, accuracy and TAT of BOT transactions. -- Training business teams to understand process design, control and monitor the bots in production environment. 

PMO - STOCCMANS Platform Support using Tableau, Power BI and JIRA for an Australian Defence Customer – Client - TOLLS GROUP, AUSTRALIA (Infosys Limited, Chennai – Project Manager) | Aug 2019 - Jan 2020 -- Establishing and managing stakeholder relationships across the program ensuring traceability and requirement sign off. -- Attending Programme Forum meetings and ensuring they take place to regular, agreed schedule. -- Coordinating timely delivery of the Tech Program, projects and status report reviews securing the risk logs and any other required delivery artefacts are up to date and accessible whilst coordinating the regular Town Halls and All Hands Call. -- Tracking, ensuring resolution, closure of exceptions, discrepancies, issues per timelines, remediation's with stakeholders. 

RPA – Pre Sales (Client Services CRM) and Feasibility Assessment (Infosys, Pune – Project Manager) | Dec 2018 - July 2019 -- Due Diligience Assessment for Workflow Analysis in different domains like Insurance, Banking for RPA. 

-- Suggesting appropriate Technical solutions to achieve higher levels of efficiency from available capabilities and solutions. -- Participate in POCs and Architects for solutionizing, Pricing Estimation & Collaterals consolidation. -- Lead generation through email campaigns and RFIs Analyst responses. 

Automation and Lean – Enabling DevOps Automation and Lean Assessment – Quality Automation Group Unit (Infosys Limited, Pune – Project Manager) | Jan 2017 - Nov 2018 

-- Coordinating CI CD based tools and Automation DevOPS platforms offerings sessions across various business units. -- Involved in Lean program INFYnity A# of the piloted accounts like Telstra, Harley. -- Involved in gap analysis for Automation adoption leveraging Infosys DevOps Platform. -- Automation assessment for projects deployment leads in Healthcare, Oracle units. -- Anchoring branding activities like Roadshows, Newsletter, for Automation Platforms. -- Identify generic issues and suggest solutions based on CI CD analyses, Agile practices. 

DATA Modelling, BPM – Reusable Domain based Business and Package Assets Development using Erwin, ARIS Architect – Quality Reuse Unit (Infosys Limited, Pune – Project Manager) | Aug 2009 - Dec 2016 -- Business Process Landscape Assessment across multiple practices (Domain Consulting Group for Financial Services and Manufacturing). -- Collaborating with multiple COE teams for development of reusable business assets. -- Led project teams in data modeling using Erwin, Business Process Models development using ARIS Architect and Influx. 

ERP – Oracle Applications 11i Components Customization – Infosys Limited, Chennai – Project Manager | Dec 2007 - Jul 2009 -- Project 

– TESCO ECS-QUBE Interfacing to Oracle 11i | Client – TESCO UK | Onsite Implementation in Bangalore - Design, Coding Functional and Technical Specifications, Unit Testing of Customized Oracle Apps AR, AP Interfaces. -- Project – THERMAX Enviro and WMS Oracle – India Localization Implementation - Design, Coding, Data Conversion Scripts, Validate, Migrate data, Reconciliation Scripts, Error Correction. -- Project – AP International project – Enhancements - Coding, Functional and Technical Specifications, Unit Testing of Customized Oracle Apps AP, FA Interfaces. -- Project – COLT WLR Billing Report NGB – Enhancements - Coding, Technical Specifications, Unit Testing of Customized Oracle PLSQL procedures for Report components. 

BI - GE BI Applications Maintainence and Monitoring – GENERAL ELECTRIC, USA (IGATE, Chennai - Technical Lead) | Sep 2005 - Dec 2007 -- Project - GE Delivery Metrics - Coding, Testing of Oracle PLSQL procedures. -- Project - GE Contract Requirements Management System (CRM) - Coding and Testing, PLSQL procedures, Pro*C Scripts. -- Project - GE Global Signaling - Coding, Testing, Monitoring Informatica ETL Batch Jobs. -- Project - GE FTB DB - Coding, Review and Testing of Unix shell Scripts. Insurance Testing Solution Framework Implementation – PentaITS System for Pentasoft Malaysia – Client EAGLE INSURANCE, SRI LANKA (Abaadsoft, Hyderabad - Programmer) | Mar 2005 - Aug 2005 -- Coding, Review and Testing, Oracle PLSQL procedures, Oracle Forms and Reports. Insurance Solution Framework Implementation – PentaISF System for Pentasoft Malaysia Haribabu Kandha 3 – Client HONG LEONG ASSURANCE, MALAYSIA (Onsite – Programmer) | Nov 2004 - Feb 2005 -- Coding, Review and Testing, Oracle PLSQL procedures and SQL Queries tuning. ERP - Integrated Manufacturing System – Oracle Applications 11i implementation, Chennai – Client (Sono Koyo Steering Systems Ltd, Chennai – Section Executive Engineer) | Sep 2002 - Oct 2004 -- Fulfill the business requirements needs of ERP Functional consultants

Education Bachelor of Engineering (B.E Mechanical – FULL TIME), University of Madras, Tamil Nadu, India - 1998 Master of Business Administration (MBA - Executive), Eikon Academy, Chennai – Accredited by AIMA, India - 2006