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Lee Karen

Lee Karen

Assistant Manager, Internal Sales & E-Commerce

Customer Service / Support

Punggol

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About Lee Karen:

6 years experience in sales development, key account management and wholesale distribution. GIA Graduate Gemologist, fluent in English, Mandarin and Cantonese. 

Experience

Assistant Manager, Internal Sales & E-Commerce at Christelle Ltd., Hong Kong 

Jul 2017 to Mar 2023  

● Built and developed relationships with US & European based clients, primarily chain-stores and online retailers 

● Led a team to handle client’s orders, including product development, sampling, quotation and invoice settlement 

● Liaised with internal departments such as Factory, R&D, Purchasing, Quality, Shipping, etc. to resolve production constraints to meet client’s order schedule (from samples to mass production shipping) 

● Collaborated with General Manager to develop new product line, created and maintained online sales platform and managed marketing activities 

● Attended and led international trade shows including Inhorgenta (Germany), BaselWorld

Education

San Francisco State University, San Francisco, CA, USA

● Bachelor of Arts: Economics Aug 2014 

● Minor: Business Administration 

 

Gemological Institute of America, Hong Kong 

● Graduate Gemologist (GG) Nov 2021

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