Junior IT System Administrator - Singapore - SINGAPORE TELECOMMUNICATIONS LIMITED

SINGAPORE TELECOMMUNICATIONS LIMITED Singapore

7 hours ago

Singapore Telecommunications Limited background

Description

Roles & Responsibilities

The Sys Admin is responsible for managing day to day support of operational tasks, requests, incidents and changes meeting customer's requirements and Service Level Agreements. He/she will also provide support to the System engineer/team lead based on tasks assigned and not limited to:

conduct health check, conduct infrastructure monitoring, handle customer queries, investigate incidents reported, resolve the incidents, apply fixes, and to ensure that incidents reported are tracked and resolved till closure
cooperate with internal/external stakeholders to achieve work/task objectives set out by the system engineer/team lead/Managers.
Install/configure software/hardware, manage servers/tools
Setup accounts (AD or non-AD), laptops, workstations, servers
Monitor performance and maintain systems according to requirements
Ensure security through access controls, backups and firewalls
Analysing, troubleshooting, and correcting system problems remotely/on-site
Responsible for documenting incident RCA report the configuration of the system and system performance tuning
Responsible for security compliance, patching, health check & hardening remediation
Performing routine audits of systems and software and perform system devices backups
Performing standard or project change request as per change window (non-business hours)
Applying operating system updates, patches, and configuration changes
Provide on-call 24 x 7 support on a rotating basis

Skills for Success:

Diploma/Degree in Computer Science / IT or equivalent
2 years of experience in Windows/VMware support and maintenance
Good to be certified: ITILv3 Foundation / Microsoft Windows Server Administration / Microsoft Azure

Tell employers what skills you have

Microsoft Azure
Troubleshooting
Hardware
Active Directory
VMware
Windows Server Administration
Service Level
Configuration Management
System Administration
Hardening
Performance Tuning

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