Jobs

    IT Support Engineer - Singapore - SMART FORTE CONSULTING LLP

    SMART FORTE CONSULTING LLP
    SMART FORTE CONSULTING LLP Singapore

    10 hours ago

    Default job background
    Description
    Roles & Responsibilities
    • End user support
    • Assist in Operating Systems Migration and related support.
    • Support and troubleshooting of hardware and software failures or problems.
    • Responsible for correcting all problems associated to supported list of End User Equipment and Software.
    • Installation of software/application.
    • Provide accurate and timely documentation in IT Service Management Tool.
    • Closing all assigned and resolved Incidents; focus on ticket resolution within SLA.
    • Synchronizing application settings to environment requirement.
    • Relocation of computer devices and peripherals.
    • Setting up of the end users profiles for applications.
    • Proactive update , to guide and follow up to end users.

    Job Requirements

    • Diploma in Information Technology, Computer Engineering or related field
    • At least 1 year relevant work experience
    • With Service Desk or Helpdesk experience would be an advantage
    • Hardworking , positive attitude
    • Working location at Raffles Place (Bank environment)
    • 5 days work (9am to 6.30pm)
    • Salary $2700 - $3000

    Interested applicants please send in your MS Word resume. Shortlisted candidates will be contacted very soon. Thank you.

    Tell employers what skills you have

    Information Technology and Services
    Troubleshooting
    Microsoft Office
    Computer Engineering
    IT Helpdesk
    Technical customer support
    IT Hardware Support
    Customer Support
    ITSM
    Desktop Support
    IT hardware
    IT-Service desk
    Information Technology
    Computer Hardware
    Operating Systems
    technical helpdesk
    Technical Support

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