- Manage front desk operations by completing a checklist of important daily tasks, determining room and rate availability and making decisions that are in the best interest of the hotel. Assist Reservation Agents and other departments with any questions or requests
- Resolve customer complaints by conducting thorough investigation of the situation and coming up with the most effective resolution
- Prepare and conduct daily pre-shift meetings, communicate effectively with all staff and provide them with any information necessary to provide guest service in accordance with Hilton Standards
- Perform other duties assigned by the Front Office Manager or Assistant Front Office Manager
- Respond promptly to guest requests
- Ensure that a detailed hand over is carried out between shifts including the volume of business, special guests, tasks to be clarified/completed and any special events that are taking place
- Ensure a high level of product knowledge of the hotel and the local area, and know what is happening in the hotel
- Ensure our customers receive a fast, efficient and friendly check in and check out
- Ensure all customers' queries or requests are handled in a polite, efficient manner and a high level of customer service is consistently maintained
- Preparation and co-ordination of group arrivals/departures
- Ensure a good performance oriented working environment within the department and motivate the staff
- Participate regularly in training courses and put the skills learned there into practice
- Receives payment by cash, credit cards, cheques, etc. and is able to post these in the computer correctly
- Have detailed knowledge of the fire, safety and evacuation procedures of the hotel
- Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information to resolve conflicts
- Basic mathematical skills and considerable skill in the use and operation of a calculator to prepare complex mathematical calculations without error
- Ability to listen effectively and comprehend the English language to understand and obtain instructions and information
- Ability to see and hear in order to observe and detect signs of emergency situations
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9866 - English Language Teacher [ Tuition ]
Found in: Talent SG 2A C2 - 4 days ago
THE SUPREME HR ADVISORY PTE. LTD. SingaporeRoles & Responsibilities · English Language Teacher · Working Day: 5-day work week including 1 weekend · Working Hour: Weekdays: 10.30am to 7.30pm //12.30pm to 9.30pm | Weekends: 8.45am - 6.30pm · Salary: SGD 3,200 - SGD 4,200 · Location: Clementi, Bukit Batok, King's Arcade, Ang ...
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Chef de Partie
Found in: Talent SG 2A C2 - 4 days ago
GRAND HYATT SINGAPORE SingaporeRoles & Responsibilities · TASKS · Providing cold and warm dishes. · Making mise-en-place. · Placing and checking orders. · You work with the team to deliver the perfect service and quality. · Ensuring order and tidiness in the kitchen. · Assisting the chefs where necessary. · PR ...
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Demi Chef
Found in: Talent SG 2A C2 - 4 days ago
GRAND HYATT SINGAPORE SingaporeRoles & Responsibilities · As Demi Chef you will be part of an international kitchen team consisting of talented and motivated young people who strive for perfection. Sergio's philosophy is that eating at Le Pristine should be a celebration. · TASKS · Preparing the service, execu ...
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French Teacher FLSCO
Found in: Talent SG 2A C2 - 2 days ago
INTERNATIONAL FRENCH SCHOOL (SINGAPORE) LTD. SingaporeRoles & Responsibilities · MISSION · The main mission of the FLSCO teacher (French as a language of schooling) is to help students acquire knowledge, skills and attitudes they need to learn French as a second language. · RESPONSIBILITIES · Teaching French to non-French-speaking s ...
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Solar PV Expert
Found in: Talent SG 2A C2 - 4 days ago
TUV RHEINLAND SINGAPORE PTE. LTD. SingaporeRoles & Responsibilities · Project Handling · . Design reviews, preparation of technical due diligence reports and tender documents) · . On-site testing, inspection and evaluation of PV Power Plants · . Testing and coordination of testing of PV modules · . Complete technical file ...
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Cook (Savoury Cuisine)
Found in: Talent SG 2A C2 - 2 days ago
SALT FLAKED PTE. LTD. SingaporeRoles & Responsibilities · Responsibilities: · Mise en place for food service. · Cut and portion meat. · Prepare ingredients. · Prepare sauces. · Cook food. · Cook staff meals daily. · Store ingredients appropriately. · Wash dishes, where needed. · Maintain equipment, where neede ...
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Senior Pastry Chef
Found in: Talent SG 2A C2 - 4 days ago
JAPAN FOODS ENTERPRISES PTE. LTD. SingaporeRoles & Responsibilities · Job Responsibilities · To perform weekly and daily ordering of ingredients for individual sections. · Supervise all bakery activities to ensure dishes are prepared in accordance to the established recipes. · Prepare mise-en-place/ingredients and ensure ...
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Technical Manager
Found in: Talent SG 2A C2 - 10 hours ago
CITIGONDOLA PTE. LTD. SingaporeRoles & Responsibilities · 1. Responsibilities : · Manages the execution of the design strategy by adapting and deploying the Design Standard and code requirements ( like SS598, EN , EN · Design and handle big project in permanent and temporary access system ( Building Maintenan ...
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business development representative
Found in: Talent SG C2 - 6 days ago
Hackuity Singapur, Singapore InternshipSHIPFounded by experts from leading cybersecurity service providers, Hackuity reinvents Risk-Based Vulnerability Management (RBVM) to protect organizations worldwide: · Aggregate 80+ market-leading tools into a single pane of glass. · Prioritize vulnerabilities with our risk-based sc ...
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Therapy Support Associate – Occupational Therapy
Found in: Talent SG 2A C2 - 3 days ago
Yong-en Care Centre SingaporeRoles & Responsibilities · Yong-en Care Centre is embarking on a Cognitive Intervention & Support Programme (CISP) which integrates multimodal interventions for persons living with mild to moderate dementia. We are seeking suitable candidates with the heart, resilience and know-h ...
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Engineer (Energy)
Found in: Talent SG 2A C2 - 4 days ago
ABBOTT MANUFACTURING SINGAPORE PRIVATE LIMITED SingaporeRoles & Responsibilities · Primary Function/Primary Goals/Objectives · Lead Utilities Excellence program for the plan and execut e plant wide energy improvement projects which includes RCE pr eparation and submi ssion. · Identify energy savings opportunities and make recommendati ...
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Pastry Chef
Found in: Talent SG 2A C2 - 3 days ago
SALT FLAKED PTE. LTD. SingaporeRoles & Responsibilities · Responsibilities: · Mise en place for baking. · Production of pastry and desserts. · Advice Front of House on food allergies and intolerances. · Be familiar with ingredients used, and seasonality of ingredients. · Ensure sufficient inventory and proper ...
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9866 - 3D Designer [ Manufacturing / Precision Engineering ]
Found in: Talent SG 2A C2 - 3 days ago
THE SUPREME HR ADVISORY PTE. LTD. SingaporeRoles & Responsibilities · 3D Designer · Working days: Monday to Friday · Working hours: 9am - 6:30pm · Working Location: Ang Mo Kio · Salary: $2500 - $3500 · Responsibilities: · Produce and post-process the tool path data into machine specific codes for multi-axis computer numer ...
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9866 - Senior / Vision Development Engineer Automation
Found in: Talent SG 2A C2 - 2 days ago
THE SUPREME HR ADVISORY PTE. LTD. SingaporeRoles & Responsibilities · (Industrial Automation Manufacturer) · Senior / Vision Development Engineer · Working Hours: Monday-Friday [8.30am - 5.45pm] · Location: 10 Kaki Bukit Ave 1, #03-06, Singapore 417942 · Salary: $3,000-$4,800 · Requirements: · Degree / Diploma in EEE/Soft ...
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Commis (Western, Asian, German, Main Kitchen, Bakery)
Found in: Talent SG 2A C2 - 2 days ago
THE CAPITOL KEMPINSKI HOTEL SINGAPORE SingaporeRoles & Responsibilities · SCOPE · Prepare the mise en place and handle food preparation and assist with food presentation as part of the kitchen brigade. · OVERALL OBJECTIVES · The job of Commis is executed satisfactorily when: · Kitchen equipment is prepared for use. · Communic ...
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Logistics Coordinator
Found in: Talent SG 2A C2 - 2 days ago
JTE RECRUIT PTE. LTD. SingaporeRoles & Responsibilities · Our Client: · Logistics Company · 5.5 Days, alt Sat · Jurong East · Up to $3000 Basic + VB · Responsibilities: · Communicating with freight team for air and ocean booking (including booking of container and container stuffing). · Preparing weekly consol ...
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Product Configuration Obsolescence Engineer
Found in: Talent SG C2 - 1 week ago
NodeFlair SingaporeLocation: North, Singapore · Experience: 4+ yrs · Domain: Electronics/Urban Solutions · Mode: 1 Year contract under us, extendable · Monthly Salary: around S$ · Must: Singaporean / SPR / PLOC / LTVP+ / DP · Interview rounds: 1 · Responsible for product specification and characte ...
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Cook
Found in: Talent SG 2A C2 - 4 days ago
DNATA SINGAPORE PTE. LTD. SingaporeRoles & Responsibilities · Job responsibilities: · Prepare Mise-en-place · Prepare food items in accurate and standard portion and quantities. · Prepare meals as directed and according to recipe, menu specification and expected standard. · Attend to any last-minute additional me ...
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Demi Chef
Found in: Talent SG 2A C2 - 2 days ago
PARADOX CLARKE QUAY PTE. LTD. SingaporeRoles & Responsibilities · We are looking for Demi Chef / Commis Cook specializing in Asian Food, using wok to cook food for buffet line. · The main responsibilities and tasks of this position are listed as, but not limited to the following: · Monitor the quality of ingredients a ...
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Chef De Partie #SGUnitedJobs
Found in: Talent SG 2A C2 - 3 days ago
TVI PTE. LTD. SingaporeRoles & Responsibilities · Job Description & Requirements · CDP(team Lead) for hot site/Veg Cutter · Able to do mis en place cutting of vegetables operating semi auto machinery · Able to assist in hot side cooking · Able to use ms xcel to tabulate data. · Any other add hoc duties ...
2 alternative titles for 'Guest Service Executive' using 'en-US' language - Singapore - Hilton
Description
A Guest Service Executive ensures that our Guests receive an exceptional experience from check-in through check-out.
What will I be doing?
As a Guest Service Executive, you are part of the Front Office Team which is the main connection between Guests, the Hotel and the various hotel departments. You are responsible for performing the following tasks to the highest standards:
What are we looking for?
A Guest Service Executive serving Hilton Brand hotels is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all
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