Account Manager - Singapore - ESOL PTE. LTD.

ESOL PTE. LTD. Singapore

1 day ago

Description

Roles & Responsibilities

Overview

The Account Manager is a business farmer who seeks to understand the customer's business needs, and by utilising ICT and BFSI domain knowledge, propose solutions to enhance sales growth of NEC the IT

system integrator. The incumbent will showcase excellent communication and negotiation skills to contribute to increased sales and maintain customer's relationship at a high standard. The objective is to source and transform opportunities to long term profitable relationships based on trust and mutual satisfaction.

Responsibilities

Cultivate, maintain and grow relationships with established accounts that will increase business and ensure excellent customer relations
Generate demand by assisting clients to identify current needs and articulating how NEC can add value through its services and offerings
Build enduring relationships and display an understanding of the client industry, business environment and strategy to identify current and future opportunities
Become the reliable point of contact for clients that is required to establish a strong business relationship
Responsible for driving client satisfaction and taking ownership throughout the entire lifecycle to make sure sales, projects, and solution are delivered and meeting clients expectation
Grow revenue and margin targets and maximize sales opportunities in various segments
Influence and work closely with vendors to achieve required results
Prepare customer proposals, reply to tenders, RFQs, etc. in close coordination with the project team
Create and lead sales strategies to enter into identified market or customers.
Prepare for presales materials such as capabilities brochures, presentation materials and support sales team in keeping a record of proposals and continuous tracking of project deliveries
Good understanding of the project execution and delivery processes with strong ability to grasp customers' requirements, conduct gathering of requirements and analysis, and prepare functional requirements and services requirements' specification documents
Prepare and deliver sales presentations that address the customers' needs and lead to sales growth
Submit to management all required sales and generate reports in a timely manner
Update supervisors regularly on customers' day-to-day requirements/requests
Any other ad-hoc duties as required or assigned

Requirements

Bachelor Degree in Business Administration, Marketing or other relevant disciplines
At least 6 years of relevant account management experience in IT solutions (not only procurement of software & hardware, but also professional services delivery for IT system integration) to financial institutions, Japanese Banks is preferable

Tell employers what skills you have

Negotiation
Account Management
Microsoft Excel
ICT
Hardware
Presales
System Integration
Administration
Selling
Account Management Experience
Strategy
Procurement
Professional Services
Brochures
Customer Relations
Japanese

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