Jobs

    IT Support Officer - Singapore - YOSHINOYA (S) PTE LTD

    YOSHINOYA (S) PTE LTD
    YOSHINOYA (S) PTE LTD Singapore

    3 days ago

    Default job background
    Description
    Roles & Responsibilities

    Main Core Responsibilities

    To support the restaurant outlets and office users with all IT related matters (POS / SOK, Laptops, printers, and CCTV). Handle POS menu keys creation and revision. Trouble-shoot IT issues and implement technology solutions to enhance business efficiencies. Coordinate with software contractors for maintenance and second level technical support.

    Project Coordination - Work closely with team members to ensure timely execution of ongoing projects.

    Data Entry and System Maintenance - Responsible for data entry work related to various e menu systems. Manage delivery platform settings and maintenance.

    Emergency Support - Standby for emergencies and critical support requests after regular work hours.

    Process Improvement – Propose recommendations to management for improving efficiency and productivity in outlet operations, ordering systems, HQ, etc

    Company-Wide Technical Support - Provide technical support across the company.

    Additional Duties – Perform any other duties as assigned.

    Intermediate Work (Middle Management Duties)

    New Store Setup - Assist in setting up new store by supervising contractors for POS, E menu, SOK, CCTV, and network setup.

    Inventory Management - Assist in IT inventory management and monitoring data backups.

    Administrative Responsibilities - Assist in IT administrations including paperwork & documentations.

    Vendor Management – Manage relationships with relevant external vendors.

    Requirements

    Strong capability in basic PC & network troubleshooting.

    minimum 3 years' experience of experience with operational management knowledge in the F&B or similar field.

    Senior Executive position available based on experience and qualification

    Diploma or Degree in an IT-related field

    Good problem-solving skills, demonstrating resourcefulness in finding solutions.

    Strong sense of responsibility, self-motivated, and ability to perform in fast-paced environment.

    Service excellence attitude for technical support matters.

    Individual who takes initiatives and can work with minimal supervision.

    Have a service excellence attitude for technical support matters.

    Tell employers what skills you have

    software inventory
    Microsoft Office
    stock inventory
    Microsoft Excel
    Hardware
    Process Improvement
    Laptops
    Technology Solutions
    Data Entry
    Inventory Management
    CCTV
    Vendor Management
    Network Troubleshooting
    Project Coordination
    Microsoft Word
    Service Excellence
    Technical Support

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