Field Applications Specialist - Singapur, Singapore - Cepheid

Cepheid Singapur, Singapore

1 week ago

Full time

Description

At Cepheid, we are passionate about improving health care through fast, accurate diagnostic testing. Our mission drives us, every moment of every day, as we develop scalable, groundbreaking solutions to solve the world's most complex health challenges. Our associates are involved in every stage of molecular diagnostics, from ideation to development and delivery of testing advancements that improve patient outcomes across a range of settings. As a member of our team, you can make an immediate, measurable impact on a global scale, within an environment that fosters career growth and development.

Cepheid is proud to work alongside a community of six fellow Danaher Diagnostics companies. Together, we are working at the pace of change on diagnostic tools that address the world's biggest health challenges, driven by knowing that behind every test there is a patient waiting.

Learn about the Danaher Business System which makes everything possible.

POSITION SUMMARY:

The Field Applications Specialist, Singapore is responsible for supporting and growing the Cepheid business by assessing and delivering the application of company products to meet customer needs pre and/or post-sales among current and potential customers.

This position is part of the SEA Diagnostics and Cepheid Commercial Team and will be located in Singapore. With a primary emphasis on growing the user base, the Field Applications Specialist will provide in-field assistance, technical direction and support to customers on instrument operation, assay implementation, maintenance, be able to conduct technical presentations and product demonstrations for customers. The Field Application Specialist will work collaboratively with Sales, Marketing, Technical Support and Service to identify and assess customer needs to provide high quality customer support that exceed expectations.

ESSENTIAL JOB RESPONSIBILITIES:

Integrate Cepheid instruments (including installation), assays and connectivity solutions into customer laboratories and provide support to the customer from installation, implementation through verification and/or evaluation to customer go-live (patient reporting).

Provide demonstration of Cepheid instrumentation, software and reagents to current and potential customers and proactively provide enhancements for development and optimization of Cepheid assays, software and hardware.

Jointly develop account strategies with Sales Representatives aimed at increasing Cepheid business and retaining current business and lead project specific tasks that make an impact to the wider applications organisation

Partner with cross-functional colleagues to drive efficiency and engage with multiple stakeholders and conduct education/technical seminars and presentations at customer sites, trade shows and workshops to drive thought leader adoption of Cepheid technology.

Follow normal standard of work for documentation and customer complaint handling to ensure total customer satisfaction and ensure install and customer management database is updated with full activity traceability.

MINIMUM REQUIREMENTS:

Education and Experience (in years):

Bachelor's degree in field with 5+ years of related work experience OR Master's degree in field with 3+ years of related work experience OR Doctoral degree in field with 2 years of related work experience.

A minimum of 2 years of Medical Technologist/Clinical Laboratory Scientist experience and experience in molecular/IVD and microbiology techniques.

Knowledge and skills:

Demonstrated excellent project management skills and customer relations/service skills.

Strong interpersonal and communication skills and works well both independently and team orientated

Proficient in computer skills (Excel, Word, PowerPoint, Lotus Notes/Outlook)

Willingness to travel across SEA region, up to 50%.

It would be a plus if you also possess previous experience in:

Hands-on experience with lab automation systems and with LIS/connectivity

Experience with CRM, SAP, SFDC or similar tools

Cepheid, a Danaher company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it is a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at

When you join us, you will also be joining Danaher's global organization, where 69,000 people wake up every day determined to help our customers win. As an associate, you will try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System tools and the stability of a tested organization.

Danaher is committed to a diverse and inclusive culture where everyone feels they belong and all voices are heard. We believe in our associates and the unique perspectives they bring to every challenge, which is why we will empower you to push the boundaries of what is possible.

If you have ever wondered what is within you, there is no better time to find out.

At Danaher we bring together science, technology and operational capabilities to accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. Our global teams are pioneering what's next across Life Sciences, Diagnostics, Biotechnology and beyond. For more information, visit

At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

Application Specialist

1 week ago

RECRUITPEDIA PTE. LTD. Singapore

**Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Application Specialist to join their Sales Team, in hopes of developing the current high performing team. ...
Specialist IT Applications

3 days ago

DKSH Singapore

**Location**:Jalan Buroh, SG, SG**Job Function**:Information Technology**Requisition Number**:149461**Description**: · **Position **:Specialist, IT Applications**Functional Role **:SAP Applications**Reporting to **:Manager, Country IT**Department **:Information Technology (IT)- I ...
Application Specialist

5 days ago

CREATIVE MEDTECH SOLUTIONS PTE. LTD. Singapore

CMS is seeking a skilled and passionate Application Specialist / Manager to join our dynamic team. As an Application Specialist / Manager, you will play a crucial role in training and educating our valued customers on the effective and efficient use of our flagship product, Prost ...
Application Specialist

3 days ago

Spring Professional (Singapore) Pte Ltd Singapore

**Application Specialist (microbiology products)** · Our client is a leading distributor Company with a strong presence in SEA, headquartered in Singapore. · **Responsibilities**: · - Conduct on-site trainings for other distributors or clients. · - Learn about the various product ...
Application Specialist

1 week ago

BOMAG APAC PTE. LTD. Singapore

BOMAG was founded in 1957 and acquired by the FAYAT Group in 2005. Today, the company has 2,500 employees globally, with a large dealer and sales networks (>250) in approximately 150 countries. BOMAG's revenue has reached > 1bn EUR and it is expected to further grow. BOMAG is the ...
Application Specialist

5 days ago

RECRUITPEDIA PTE. LTD. Singapore

**Our client is a local company in Scientific and Medical industry. Due to their current expansion plan, they are looking for a Application Specialist to join their Sales Team, in hopes of developing the current high performing team. They are located in the Central area - easily ...
Application Specialist

1 week ago

People Profilers Singapore

Job Description: · **Title : Application Specialist** · **Industry : Automotive** · **Location : West** · **Salary Range : Up to S$5,500 Per month · **Responsibilities**: · - Participate in implementation projects and provide post-implementation support · **Requirements**: · - E ...
Application Specialist

4 days ago

AUSTRALIAN INTERNATIONAL SCHOOL PTE. LTD. Singapore

**Cognita Schools are committed to safeguarding and promoting the welfare of children and young people and expects all staff, volunteers and other third parties to share this commitment. Safer recruitment practice and pre-employment background checks will be undertaken before any ...
Application Specialist

5 days ago

GMP Group Singapore

**Application Specialist** · - Our client is a leading global chemicals manufacturer in Singapore, the company pledged to play a part in creating a better world through product innovation using safe and sustainable materials. · **Responsibilities**: · - To comply with per set saf ...
Application Specialist

3 days ago

Applied Value Technologies Singapore

**Salary**:3,500 - 5,250 S$ /mo DOE + up to 10% annual performance bonus · **Status**: Full-Time · **Office**: Hybrid · **About the Role** · Applied Value Technologies is seeking a Triage Specialist to assist in the delivery of our mission · Our clients are Fortune 100 technology ...
Application Specialist

5 days ago

TECHNOPALS CONSULTANTS PTE. LTD. Singapore

Mandatory Skills · **Job and Responsibilities: · - ** · **Requirements: · - ** · - Bachelor's or Master's degree in Computer Science, a related technical field that involves programming, or equivalent practical experience. · - Highly motivated, pro-active and capable of working u ...
Application Specialist

1 week ago

EASTERN PACIFIC SHIPPING PTE. LTD. Singapore

**KEY AREAS OF RESPONSIBILITY** · - Should be familiar with IT processes like ITIL & Agile methodologies so that the work undertaken confirm to these standards and related established KPIs. · - Design integration solutions and document the design in accordance with best practices ...
IT Applications Specialist

3 days ago

DYNAMIC HUMAN CAPITAL PTE. LTD. Singapore

**Role and responsibilities** · - In charge of resolving incidents, problem management, and fulfillment of requests to ensure service level agreements, targets and standards are maintained and adhered to meet customer satisfaction · - Perform systems unit tests and assist end use ...
Applications Specialist

1 week ago

Wearnes Automotive Singapore

**Responsibilities** · - Participate in implementation projects and provide post-implementation support · - Any other tasks assigned by your superior · **Requirements**: · - A recognise degree/diploma in IT · - Experience in deploying workflow and automation solutions · - Hand-on ...
Application Specialist

1 week ago

RIGAKU ASIA PACIFIC PTE. LTD. Singapore

**Primary Responsibilities**: · - Create supporting materials for relevant commercial events · - Establish regional users' network to foster technical collaborations · - Ad-hoc tasks, as assigned by management · **Education/Experience** · - Diploma/Bachelor's Degree in Engineerin ...
Application Specialist

13 hours ago

OX Consultancy Singapore

**Required Skills**: · - Strong knowledge in Sybase, Unix, Shell scripting, Perl and Control-M · - Good knowledge Microsoft Office · - Good knowledge in Control-M · - Knowledge in Financial products (Treasury, FX, Credit, IRD ) is an advantage · - Required on call Support with Ro ...
Applications Specialist

1 week ago

SEATRIUM LIMITED Singapore

**Responsibilities** · - Prepares technical specifications, detailing plans and collating technical data through understanding of user requirements to establish dashbox for the engineering system with supervision from senior team members · - Designs and develops suitable system a ...
IT Application Specialist

1 week ago

Experis Singapore

**Your Responsibilities** · - Lead and support the roll-out of SAP to our manufacturing site in Singapore and sales offices within the Asia Pacific region, following our "global SAP template" including requirements gathering, specification activities, customizing and testing acti ...
Application Specialist

13 hours ago

SILVERLAKEGROUP PTE LTD Singapore

Leading and guiding a team of programmers to develop based on the designed specification and development standard. · - Participate in all phases of Software Development Life Cycle - Design, Development, Testing, Deployment, post Deployment maintenace. · - Troubleshoot and resolve ...
Application Specialist

1 day ago

EGIS HEALTHCARE TECHNOLOGIES PTE LTD Singapore

**Responsibilities**: · - Perform user requirements analysis. · **Qualifications**: · - Possess Degree in Computer Science/IT/Engineering (Computer), Biomedical, and Medical Laboratory Technology, Science (Bioinformatics, Biotechnology, Biochemistry, Microbiology or equivalent). ...