- Managing feedback and enquiries via phone, email, social media and/or live chat.
- Generating feedback reports.
- Working closely with various stakeholders which includes but not limited to the operations, product and technology teams, as well as logistics vendors in coordination of customers' requests.
- Minimum GCE 'N' level or 'O' Level with relevant customer service experience.
- Working knowledge in systems such as Zendesk or SAP is an advantage.
- Independent, team player with good interpersonal and communication skills.
- Proficient in excel.
- Open to work on rotating shift hours and on weekends.
- Working Location: Joo Koon
- 1 Month Completion Bonus
- Convertible, depending on performance
-
Customer Service Officer
5 days ago
DYNAMIC HUMAN CAPITAL PTE. LTD. SingaporeRoles & Responsibilities · Position: Customer Service Officer (Healthcare) · Salary:$2,200 - $2,700 + AWS + Variable Bonus · Location: Across Singapore · Working Hours / Days: 8.30AM - 5.30PM (Mon – Fri) , 08.30AM – 12.30PM (Alt Sat) · Our Public Healthcare Client located (near ...
-
Customer Service Officer
2 days ago
MASTERS CAREER CONSULTANCY PTE. LTD. SingaporeRoles & Responsibilities · No Prior Experience Are Welcome To Apply · Job Scope: · To support B2B · • Manage customer inquiries, orders and arranging deliveries · • Sales administration – helping and supporting business with customer's queries, liaison with suppliers and service ...
-
Customer Service Officer
6 days ago
TANGSPAC CONSULTING PTE LTD SingaporeRoles & Responsibilities · As a Customer Service Officer, you will provide: · Personalized service over the telephone to customers on banking products, accounts, and services enquiries in an effective and efficient manner. · Handle email enquiries and live chats. · Understand cus ...
-
Customer Service Officer
3 days ago
DCS CARD CENTRE PTE. LTD. SingaporeRoles & Responsibilities · Job Description · Professionally manage multi-channel interactions such as calls, email, social media, mobile apps and in-person enquiries and concerns in a timely manner · Explore and introduce different type of services and products that are available ...
-
Customer Service Officer
5 days ago
PARKWAY HOSPITALS SINGAPORE PTE. LTD. SingaporeRoles & Responsibilities · Assist in the management of customer service at registration & booking office in hospital setting. · The Role: · Provide assistance for enquiries, referrals, specialist appointments, admissions (including evacuation) and other support requirements such ...
-
Customer Service Officer
2 days ago
BEIJING 101 HAIR CARE PTE. LTD. SingaporeRoles & Responsibilities · Job Responsibilities · Responsible for handling front office reception and administration duties · Greet customers and answer all customers' enquiries · Perform scheduling appointment calendar and sending reminders on appointments to customer · Generati ...
-
Customer Service Officer
6 days ago
HELIUS TECHNOLOGIES PTE. LTD. SingaporeRoles & Responsibilities · Position: Customer Service Officer (Banking Sector) · Work Timings: Rotational Shifts · Job Requirements: · 1 year of Customer Service or Call center in Banking domain required. · Using Computer applications and tools. · Background in customer-facing ro ...
-
Customer Service Officer
3 days ago
LITTLE SPLASHES SWIM SCHOOL PTE. LTD. SingaporeRoles & Responsibilities · Our Customer Service Officer/ Receptionist main job is to handle paperwork, enquiries and sales. · Job description: · Handle daily administrative tasks at centre including collection of fees, registration, checking attendance records · Liaising with mai ...
-
Customer Service Officer
12 hours ago
Lorong Koo Chye Sheng Hong Temple Association SingaporeRoles & Responsibilities · Job Highlight · Location near Macpherson MRT Station · On-job training will be provided · Duty Meal will be provided · Annual Leave/Medical/Bonuses · Responsibilities: · Provide customer service and administrative support to the daily operation of Templ ...
-
Customer Service Officer
2 days ago
DYNAMIC HUMAN CAPITAL PTE. LTD. SingaporeRoles & Responsibilities · Position: Customer Service Officer · Salary: $2500 - $ AWS + VB · Location: Central Region · Working Hour: Shift Work · Responsibilities · Manning of the officer tower reception counters and retail mall information counters including basic operations of ...
-
Customer Service Officer
6 days ago
LE TACH PTE. LTD. SingaporeRoles & Responsibilities · What we offer? · Basic salary + variable components · Performance bonus · Annual medical claim · Job Responsibilities including but not limited to: · • Provide general customer support by managing customer service hotline during office hours · • Handlin ...
-
Customer Service Officer
5 days ago
BOND PROPERTIES PTE LTD SingaporeRoles & Responsibilities · CUSTOMER SERVICE OFFICER · Reports to Team Leader/ Property Manager / Assistant Property Manager; · His / Her principal duties include but not limited to: · - · Ensure The Company's procedures are complied and adhered to; · - · Conduct pre-handover insp ...
-
Customer Service Officer
20 hours ago
BLACKVEL BULK PACKAGINGS PTE. LTD. SingaporeRoles & Responsibilities · Job Vacancy: Customer Service Officer · Requirement: Singapore/PR · Working Area: Buroh Street · Working hours: 8.30am - 5.30pm, 5 days work · Job Scope: · • Handle customer service hotline and provide first level of support · • Provide quality custome ...
-
Customer Service Officer
2 days ago
AFTERSHOCK PC PTE. LTD. SingaporeRoles & Responsibilities · AFTERSHOCK PC is a leading Gaming PC company headquartered in Singapore with Markets in Australia and Malaysia. We focus on building the best custom-built PCs used by gamers, enthusiasts and performance users and are committed to deliver industry leadin ...
-
customer service officer
3 days ago
CASA (S) PTE. LTD. SingaporeRoles & Responsibilities · Responsibilities · Perform daily cash collection from service staffs · Update service collection into CSM & ERP · Print daily service collection report for Service Manager or Senior Technical Supervisor signatory · Submit daily cash & collection report ...
-
Guest Service Officer
2 days ago
THE SUPREME HR ADVISORY PTE. LTD. SingaporeRoles & Responsibilities · Guest Service Officer · Chin Swee Rd (near Chinatown MRT) · 5 days (8 hrs/day including 45 mins break) · Shift hours: 7am – 3pm; 3pm – 11pm; 11pm – 7am · $2200 - $2500 · Responsibilities: · Perform guests check in or check out according to hotel procedu ...
-
Customer Service Officer
5 days ago
NSEARCH GLOBAL PTE. LTD. SingaporeRoles & Responsibilities · Our client, one of world's largest financial services institutions is looking for: · Customer Service Officer · Responsibilities: · Deliver personalized service over the telephone to customers in call centre on banking products, accounts, and services e ...
-
Customer Service Officer
2 days ago
WELLNESS UNICORN PTE. LTD. SingaporeRoles & ResponsibilitiesTo answer phone calls and make customer appointments. · To be responsible, maintain, and upkeep proper records and details of customerpurchases. · Provide after-sales support and attend to customers' queries when necessary. · To develop feedback or complai ...
-
Account Servicing Officer
6 days ago
PERSOLKELLY SINGAPORE PTE. LTD. SingaporeRoles & Responsibilities · Job Summary: · Seeking a motivated individual for a career with a top Asian financial services group spanning 18 markets. Recognized as one of Asia's Safest Banks and the "World's Best Bank" in 2021, prioritizing lasting customer relationships and commu ...
-
Customer Service Officer
5 days ago
BEIJING 101 CORP. PTE LTD SingaporeRoles & Responsibilities · Job Responsibilities · Responsible for handling front office reception and administration duties · Greet customers and answer all customers' enquiries · Perform for scheduling appointment calendar and sending reminders appointments to customer · Generat ...
Customer Service Officer - Singapore - LINKTRIX CONSULTANTS PTE. LTD.
Description
Roles & ResponsibilitiesOur client, a renowned retail leader in Singapore widely recognized among households, is currently seeking a Customer Service Officer to assist in the contact center operations.
Job Responsibilities:
Job Requirements:
Additional Information:
Microsoft Office
Microsoft Excel
Social Media
Interpersonal Skills
SAP
Good Communication Skills
Zendesk
Communication Skills
Excel
Customer Satisfaction
Team Player
Microsoft Word
Customer Service
Customer Service Experience