- 1 year of Customer Service or Call center in Banking domain required.
- Using Computer applications and tools.
- Background in customer-facing roles (front or backend) is preferred.
- Achieve set Customer Center targets (KPIs) while upholding service quality.
- Ensure accuracy and compliance for customer requests.
- Promote the Bank's products and services through cross-selling.
- Assist customers in transitioning to the Bank's digital platform based on their preferences.
- Uphold professional standards when interacting with customers
- Demonstrate flexibility in work deployment as needed.
- Assist Operations in managing customer requests and transactional follow-ups.
- On the job training will be provided
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Customer Service Officer - Singapore - HELIUS TECHNOLOGIES PTE. LTD.
Description
Roles & ResponsibilitiesPosition: Customer Service Officer (Banking Sector)
Work Timings: Rotational Shifts
Job Requirements:
Job Role and Responsibilities:
Thanks, and Best Regards
Karanam Vijaya Kiran
(EA Registration no: R
Recruitment Manager
Hand Phone:
Helius Technologies Pte Ltd (EA Licence No: 11C3373)
Tell employers what skills you haveMicrosoft Office
Microsoft Excel
Customerfacing
Interpersonal Skills
Compliance
Good Communication Skills
Freight
Communication Skills
Banking
Customer Satisfaction
Team Player
Microsoft Word
Customer Service
Shipping
Customer Service Experience
Call Center