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Customer Service Officer

    Customer Service Officer - Singapore - BEIJING 101 HAIR CARE PTE. LTD.

    BEIJING 101 HAIR CARE PTE. LTD.
    BEIJING 101 HAIR CARE PTE. LTD. Singapore

    3 days ago

    Default job background
    Description
    Roles & Responsibilities

    Job Responsibilities

    • Responsible for handling front office reception and administration duties
    • Greet customers and answer all customers' enquiries
    • Perform scheduling appointment calendar and sending reminders on appointments to customer
    • Generating and compiling of daily sales reports
    • Perform outlet stock-take and other ad-hoc duties
    • Perform cashiering duties such as payment collections

    Requirements

    • Basic knowledge of Microsoft Word and Excel
    • Good interpersonal and communication skills
    • Passion for customer service
    • Excellent telephone etiquette
    • Bilingual in English and Mandarin in order to liaise with mandarin speaking associates
    • Prefably with at least 1 year experience with customer service.
    • Able to commit to retail hours
    Tell employers what skills you have

    Front Office
    Microsoft Office
    Microsoft Excel
    Written English
    Interpersonal Skills
    Administration
    Good Communication Skills
    Freight
    Cashiering
    Communication Skills
    Excel
    Customer Satisfaction
    Team Player
    Microsoft Word
    Customer Service
    Scheduling
    Service Excellence
    Customer Service Experience

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