Jobs

    Customer Service Officer x 5 Call Centre - Singapore - TDCX (SG) PTE. LTD

    TDCX (SG) PTE. LTD
    TDCX (SG) PTE. LTD Singapore

    1 week ago

    tdcx (sg) pte. ltd. background
    Freelance
    Description

    Roles & Responsibilities:

    • Handling inbound & outbound phone calls & Emails (Point of contact for customers)
    • Handling inquiries of current and prospective members in respect to Government related services.
    • Managing feedback/ complaints and liaise with backend support to resolve members' issues.

    Who are we looking for:

    • Strong Communicative and time management skills.
    • Exposure to strong customer-orientated environment is an added advantage.
    • Possess strong analytical skills to identify cause of problems & recommend solutions.
    • Comfortable working with computers and multiple systems.
    • Excellent verbal and written communication skills in English and the language of the supporting market.

    Additional Information:

    • Duration: 2 May 2024 to November 2024 (Min 5 months commitment - Subjected to extension and conversion)
    • Eligible to benefits such as AL and Medical after three (3) months of service
    • Mondays to Fridays; 830 am to 6 pm
    • Paid training provided.
    • 100% onsite - East of Singapore

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