- Lead the design, development, and implementation of ServiceNow solutions to meet business requirements.
- Manage and oversee ServiceNow platform configuration, customization, and integration with other systems.
- Collaborate with cross-functional teams to understand business needs and translate them into technical solutions.
- Provide technical leadership and mentorship to the ServiceNow development team.
- Ensure the stability, performance, and security of the ServiceNow platform.
- Stay updated with ServiceNow releases and new functionalities, incorporating them into the existing environment where applicable.
- Develop and maintain technical documentation, including system architecture, design, and procedures.
- Degree in Computer Science, Computer Engineering, Software Engineering, or related discipline.
- At least 2 to 4 years of hands-on experience with ServiceNow platform implementation and administration.
- Strong programming skills, particularly in Java, JavaScript, or similar languages.
- Good knowledge of ITIL, Risk and Compliance, Project Management related processes.
- Extensive knowledge of ServiceNow modules such as IT Service Management (ITSM: Incident, Change, Problem, CMDB, etc.), ITOM (Service Mapping, Discovery, etc.), ITAM etc.
- Proficient in ServiceNow development, including UI Policies, Business Rules, and Client Scripts.
- Good communication skills with strong people skills with the ability to interact effectively with stakeholders at all levels.
- Comfortable working with geographically dispersed offshore and cross-functional teams.
- ServiceNow certifications (ServiceNow Certified System Administrator, Certified Implementation Specialist, etc.) are a plus.
- Demonstrated leadership and managerial experience in a supervisory capacity is a plus.
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ServiceNow Consultant - Singapore - PERCEPT SOLUTIONS PTE. LTD.
Description
Roles & ResponsibilitiesResponsibilities:
Requirement:
To apply please click the Apply button or send us your updated profile to -
EA Licence No.:18S9405 / EA Reg. No.:R1330864
Percept Solutions is undergoing a growth phase and are on the lookout for talent. Applicants are encouraged to follow Percept Solutions on LinkedIn @ to stay up to date on our upcoming roles and events.
Tell employers what skills you haveTechnical Documentation
IT Service Management
SOAP
JavaScript
UI
Administration
Architecture Design
ITIL
ServiceNow
Technical Leadership
System Architecture
Mapping
Business Requirements