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ServiceNow Consultant - Singapore - CAREER ZOOM PTE. LTD.
5 hours ago
Description
Roles & ResponsibilitiesServiceNow Consultant:
· Experience: 3 to 5 years of hands-on experience in ServiceNow platform implementation and administration
· Lead the design, development, and implementation of ServiceNow solutions to meet business requirements.
· Manage and oversee ServiceNow platform configuration, customization, and integration with other systems.
· Collaborate with cross-functional teams to understand business needs and translate them into technical solutions.
· Provide technical leadership and mentorship to the ServiceNow development team.
· Ensure the stability, performance, and security of the ServiceNow platform.
· Stay updated with ServiceNow releases and new functionalities, incorporating them into the existing environment where applicable.
· Develop and maintain technical documentation, including system architecture, design, and procedures.
Requirements
Technical Skills:
· Degree in Computer Science, Computer Engineering, Software Engineering, or related discipline.
· Proven hands-on experience with ServiceNow platform implementation and administration.
· Strong programming skills, particularly in Java, JavaScript, or similar languages.
· Good knowledge of ITIL, Risk and Compliance, Project Management related processes.
· Extensive knowledge of ServiceNow modules such as IT Service Management (ITSM: Incident, Change, Problem, CMDB, etc.), ITOM (Service Mapping, Discovery, etc.), ITAM etc.
· Proficient in ServiceNow development, including UI Policies, Business Rules, and Client Scripts.
Experience and Skill Sets:
· Degree in Computer Science, Computer Engineering, Software Engineering, or related discipline.
· At least 3 to 5 years of hands-on experience with ServiceNow platform implementation and administration.
· Strong programming skills, particularly in Java, JavaScript, or similar languages.
· Good knowledge of ITIL, Risk and Compliance, Project Management related processes.
· Extensive knowledge of ServiceNow modules such as IT Service Management (ITSM: Incident, Change, Problem, CMDB, etc.), ITOM (Service Mapping, Discovery, etc.), ITAM etc.
· Proficient in ServiceNow development, including UI Policies, Business Rules, and Client Scripts.
· Good communication skills with strong people skills with the ability to interact effectively with stakeholders at all levels. Comfortable working with geographically dispersed offshore and cross-functional teams.
· ServiceNow certifications (ServiceNow Certified System Administrator, Certified Implementation Specialist, etc.) are a plus.
· Demonstrated leadership and managerial experience in a supervisory capacity is a plus.
Tell employers what skills you haveTechnical Documentation
IT Service Management
HTML
SOAP
Software Engineering
JavaScript
UI
Mentorship
Good Communication Skills
Architecture Design
ITIL
ServiceNow
Technical Leadership
System Architecture
Mapping