Service Manager - Singapur, Singapore - CYCLOSYSTEM PTE LTD

CYCLOSYSTEM PTE LTD Singapur, Singapore

3 days ago

Description

Roles & Responsibilities

Job Description

To generate sales revenue for Aftersales market.
Attend to all sales and operation related queries
Manages and prepares all the budget cost or estimates for Aftersales tender projects.
Handle and calculate the quantity and costing of the different tender assignment related to Aftersales maket.
Plan and look for solution regarding any technical problems during tender.
Liaise with suppliers/contractor for their products and services presentation and follow up on bills and quantities.
Evaluate and check on market unit rates monthly /quarterly for material and labour cost.
Deliver all tender document and costing to project team once the tender is awarded.
Attend tenders' site show round, Reply tender clarification, and prepare for tender interview and presentation.
Responsible for aftersales service and ensure the set KPIs/sales target are achieved.
Manage service contract agreement and ensuring that contractual obligations are performed accordingly.
Implement continuous improvement initiatives to enhance products and customers' satisfaction as well as profitability, productivity, and efficiency.

Requirements:

Min Diploma in Mechanical/ Mechatronic/ Manufacturing/Industrial Engineering/ Automation
Min 5 years work experience in Sales/ Tender/Aftersales of related in Mechanical Engineering/ Manufacturing/ Automation environment.
Able to give clear and concise presentations to management highlighting on critical issues relating to Aftersales.
Positive thinking, Sales-Oriented, Self-Driven and Proactive.
Able to communicate effectively and present company well.
Good command in English and Mandarin
Energetic and approachable personality
Team player with strong leadership, interpersonal, planning and organizing skills
Able to work beyond office hours when needed and answer customer calls.
Added advantage with Class-3 driving license and own vehicle due to work nature.

Tell employers what skills you have

Leadership
Microsoft Excel
Aftersales
Solidworks
3D
Approachable
Compliance
Driving License
Audits
Warranty
Automotive Industry
Customer Satisfaction
AutoCAD
Team Player
Customer Service
People Management

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