Jobs

    Executive, Acquisition - Singapore - NTUC LEARNINGHUB PTE. LTD.

    NTUC LEARNINGHUB PTE. LTD.
    NTUC LEARNINGHUB PTE. LTD. Singapore

    5 days ago

    Default job background
    Description
    Roles & Responsibilities

    *Please note that you will be required to work in 2 different locations - Bras Basah and Jurong East.

    • Support the Corporate SME + Enterprise Sales Teams' in day-to-day administrative tasks.
    • Provide customer service by managing enquiries from internal and external mailboxes
    • Help troubleshoot problems with customers' registrations, customers' accounts and billing issues.
    • Support the Finance and Sales Team to follow-up on corporate customers' outstanding payments.
    • Corporate registration of courses and send confirmation letter to companies.
    • Check registration forms for courses before registration.
    • Submit invoices to companies for billing
    • Submit manual billing for exam fees / transfer fees and generate credit notes to cancel invoice and refund.
    • Transfer trainees for rescheduled course dates, replacements, and cancellation requests from trainees.
    • Update trainee details in Training Management System.
    • Prepare and send scheduled and/or ad-hoc post-reg reports/requests to customers.
    • Act on all necessary tasks to fulfil accurate and complete assigned corporate pre- and post-registrations duties; including but not limited to the tasks mentioned above.

    Requirements:

    • Minimum Diploma holder
    • Good time management and interpersonal skills
    • Excellent verbal and written communication.
    • Meticulous and pays attention to details.
    • Experience with Microsoft Office tools like Microsoft Word and Microsoft Excel.
    Tell employers what skills you have

    Training Management
    Sales
    Microsoft Office
    Microsoft Excel
    Interpersonal Skills
    Written Communication
    Attention to Details
    Time Management
    Microsoft Word
    Customer Service


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